“A Comparison of Two Computer Services. I went in to Megabite today with an older HP computer that needed a new ethernet card. The tech in that store, Deryck Burnett, was exceptionally rude and condescending. It was made clear he did not have the part I needed, and he had no intention of ordering or installing it. I was told I overpaid for my computer- that it obviously isn't worth much. I tried to tell him it had simple duty as a basic tool for my 84 yo mother. He interrupted and said his mother is 80, "so that's not an excuse." He then found the part on Amazon and in a condescending manner, asked if I knew how to order things on my phone. I left with a piece of paper with the part I needed scribbled on it. The second tech in the store seemed to be willing to be helpful, but he wasn't encouraged to come forward. From there, I went to GoPC. I was greeted with smiles. I was informed that because they are down to one tech, Raymond, they were only accepting business accounts right now, but, "Let's see what we can do to help you." While the tech was working, I shared my experience with Megabite just minutes before. They did not seem surprised, just an exchange of glances between them. Within 15 minutes, my computer had its new Ethernet card and I was out the door. I will never forget either business. Thank you so much, GoPC, for stepping up during your lunch time in the middle of a very busy day. I really appreciate your humanity, pleasant attitudes, and help!“
“Excellent service experience. Good communication. Timely response. Resolution of all issues.“
It Services And Computer Repair
It Services And Computer Repair
It Services And Computer Repair
“These guys are amazing and really helped me out when they didn't even have to! I would highly recommend this place, they're very professional and their store is super cool and they had all kinds of awesome computers and components on awesome sales!“