Pet Boarding Training in Boca Raton

“They deserve 5 stars if it weren't for Paola, customer service and Bernadette, Assistant Manager's service. EVERY TIME I go to Calusa it's amazing whether it's for my two pups or for my family/friends pups. If I go they always answer the phone kindly and ready to help!!! My 8 month old Bernedoodle was bleeding from his behind. I called his primary vet but he is on vacation. I was advised by his amazing assistant to contact Calusa, as this is where I go for emergencies. Typically, they are helpful immediately. Instead, I was met with such disgraceful attitude from Paola (someone with no medical experience and very little customer service) who instead stated, "If you're vet said to do nothing then do nothing." Of which he did not he is on vacation, I called a medical office for advice.. I asked to speak to someone that can help me just to know if I should bring him in or not and she just repeated her statement. Kindly, I told her every time I call I just speak to someone and they tell me if it's emergency, so I didn't waste their time or wait for vet to return, she again reiterated her statement. It turns out that Paola (on this already stressful day with my pup being sick), coincided with her Assistant Manager (who I did NOT request a call from btw) called me and left a condescending voicemail not only just to make the same statement verbatim instead of getting the proper information herself, as a manager. I understand Paola not understanding her role, but an Assistant Manager should not act this way towards clients that she has never spoke to herself. I usually never have issues this was a shocker. She apparently looked me up in the system without my consent and didn't find me (did not even have my name correct in our voicemail). I have the voicemail she left as further proof of their negligence to assist, and I can share with corporate. I would love for someone to reach out to me. Again, these two are NOT a representation of Calusa. Incredible doctors, fast help, economical!! 10/10 Will still be going to Calusa regardless of the unprofessionalism but the front staff with the exception of Cassandra I believe was her name INCREDIBLE customer service rep!! She deserves the management position. She handled herself incredibly, Paola and Bernadette would go a long way learning a thing or two from Cassandra!“

“Dr. Watnick is a fabulous veterinarian, and the clinic is great too. Dr. Watnick is very smart, patient and kind. He helped my dog quickly recover from an allergic reaction. He has also routinely cared for her and answered all of my questions with clear and compassionate explanations. I would definitely recommend this clinic!“

“Very good place, professional doctors and very polite administrative staff. It’s great that at the entrance they write on the board the names of the animals that have an appointment today. This is very nice“

“Curtis and Dr. FRYER WERE VERY SWEET AND PROFESSIONAL THE CENTER PROVIDED TOP GRADE SERVICE BUT IT IS EXPENSIVE“

“Cole Animal Clinic helped me in a pinch while visiting Boca and being away from my "home vet." The staff is very helpful, knowledgeable, and above all brought my girl some comfort for her allergy flareup, and even her arthritis! Dr. Foreman thoroughly explained my options for treatments, medications, and followed up with us the following day! This vet clinic is honestly better than my home vet... can you guys move up a few hours?! :) Thanks for taking care of my girl!“

“OMG, what a wealth of knowledge! This man knows his stuff and is great with all kinds of dogs!!“

“They are just amazing! Best animal hospital ever. You can rest assured that they will treat your furry baby like their own.“

“Amazingly friendly and helpful vets. We had such amazing support during the sad time of our furry friend having to leave us to go over the rainbow, to wait for us in the big grassy field“

“Dr. SIMONS and her wonderful nurse Brenna have been taking care of my senior Chihuahua since he was very young. I credit them for keeping him strong and healthy, and enjoying a wonderful life. Very knowledgeable and compassionate Vets, who truly understand that these animals are our children.“

“I want to thank Dr Cindy Krane, Suzanne, Paula, Bernadette and the entire team at Calusa Veterinary Center. They have helped many cats with the Community Cat Project to get sterilized and vaccinated to help cut down on the chronic problem of stray cats in our community. Speaking for many other volunteers, we appreciate your kindness and generousity. Thank you so much !!!“

“Over 10 year old Tabby, admittedly quite spoiled, needed the care of a vet. 441 with hope would help our trey. I feel confident in recommending a knowledgable very caring place to give wonderful service and help. Thank you everyone that assisted us, Lorraine, Maggie and Dr. Jay for being so nice and helpful!“

“Very friendly and helpful staff !! Only store we can find our Bella's beloved Beef & Bison Natural Grain 5 lb "sausage"“