One Hour Heating & Air Conditioning® of Wilmington is a reliable and trustworthy business that prioritizes customer satisfaction. Their employees take the time to explain their work and provide helpful tips for maintaining equipment. The company offers excellent service, is always on time, and provides a 100% satisfaction guarantee for two years. Customers appreciate the honesty and knowledge of their technicians, as well as the friendly and attentive office staff.
Customers praise the technicians, such as CJ and Josh, for their professionalism, expertise, and friendly demeanor. They are described as very prepared, respectful, and detail-oriented, fixing multiple issues efficiently. The office staff is also commended for their kindness and support. Overall, the company is highly recommended for its great service and reasonable rates.
Jonathan was very courteous and thorough in addressing our needs, He took the time to explain each part of our new system and how to perform the homeowner follow up that is needed. He created a detailed report that captured all of his actions, our discussions, and any further actions that would be necessary. He also offered some very helpful suggestions.
During the Cleaning the technician noticed my dirty filter and replaced free of charge with one I had available. Fixed the clogged drain trap. Very, Very happy he came early in the AM since I had errands to run.
Low cost and fast service.
Lashawn was personable and professional and worked efficiently. He showed me and explained the issues he found and how much it would cost to fix it on the spot. It was outstanding service!
410 Meco Drive, Wilmington, DE 19804
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