About Prime Genius Heating and Air
Prime Genius Heating, Air & Appliances is a trusted HVAC partner serving West Sacramento and surrounding areas in California since 2018. The skilled team provides top-notch services, including installation, repair, and replacement of AC, furnace, and heat pump systems. Customers praise the team's professionalism, quick response, and excellent work. The technicians are commended for their helpful and courteous service, including being on time and going the extra mile to ensure customer satisfaction. The company has received positive reviews for their efficient and reliable work, even in extreme weather conditions, as they have been able to promptly diagnose and fix issues with customers' air conditioning systems. Recently, their technicians have been praised for their knowledge and professionalism, especially when working on tasks like clearing plugged condensation drain lines or replacing air conditioning units. Customers appreciate the staff's efficiency, cleanliness, and considerate attitude, which make the experience stress-free and trustworthy.
I needed service on my AC unit which went out in the middle of the summer. Arsalan arrived and provided great customer service, and was able to diagnose and fix the issue quickly. Thank you for lowering my stress level!
Very respectful on time person and gave me my options as I make up my mind on what to takle first.
Highly recommend this company. They did not try to BS me like some others did and when my part came in earlier than expected, they came and did the repair before the scheduled appt.
The tech, Arsalan is great. Friendly, knowledgeable and fast!