About LensCrafters at Macy's
LensCrafters at Macy's on 1320 Broadway Plaza is dedicated to providing quality eyecare and a wide selection of designer frames. They offer a complete range of premium lens solutions and accept most vision insurance plans. Customers have praised the professionalism and helpfulness of the staff, including Carleen, Davetta, Casey, and Dr. Trinh. The staff are known for making the decision process fun and enjoyable, taking time to help customers find suitable frames, and handling exchanges with a smile. One customer appreciated the quick repair of their glasses with a stripped screw, which was done for free. Customers have also shared positive experiences, mentioning helpful and knowledgeable staff, especially LaVeda and Dr. Trinh, who made them feel at ease during their visits. Many customers highly recommend this LensCrafters for its friendly service, great frames, and reliable eyecare. Overall, it remains a trustworthy and pleasant place to get eyecare and designer frames.
Had a great experience here today! I'm upset I didn't get the names of the two ladies helping me, but I we had good conversation and I found my sunglasses! Very knowledgeable and super helpful. Will definitely be coming back again (not just to pick up my glasses haha). Highly recommend. What a great experience! Oh and they even fixed my glasses that had a stripped screw for free. I was about to buy them again!
Thank you Carleen, my screw was missing from my glasses. I’m in dire need of a new prescription that I’m going to schedule and will be back soon for new lenses and frames. Life saver!
Fabulous group of people, LaVeda was nice and helpful, the doctor the best ever, move over Kaiser! I am happily, delighted, can see again, thank you everyone! Highly recommended! Six stars!?