Reviews for LensCrafters at Macy's
Write a reviewHours
Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 8PM
Ratings
Google: 4.8/5Map & Location
Located Inside Macys, 1320 Broadway Plaza, Walnut Creek
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LensCrafters at Macy's on 1320 Broadway Plaza is dedicated to providing quality eyecare and a wide selection of designer frames. They offer a complete range of premium lens solutions and accept most vision insurance plans. Customers have praised the professionalism and helpfulness of the staff, including Carleen, Davetta, Casey, and Dr. Trinh. The staff are known for making the decision process fun and enjoyable, taking time to help customers find suitable frames, and handling exchanges with a smile. One customer appreciated the quick repair of their glasses with a stripped screw, which was done for free. Customers have also shared positive experiences, mentioning helpful and knowledgeable staff, especially LaVeda and Dr. Trinh, who made them feel at ease during their visits. Many customers highly recommend this LensCrafters for its friendly service, great frames, and reliable eyecare. Overall, it remains a trustworthy and pleasant place to get eyecare and designer frames.