About LensCrafters at Macy's
LensCrafters at Macy's is dedicated to providing quality eyecare and a wide selection of premium lens solutions and designer brands like Ray-Ban and Oakley. They accept most vision insurance plans, making services accessible to many customers. Reviews praise the exceptional customer service, with staff members who assist multiple customers efficiently and without rushing. The staff go out of their way to help find the right frames and ensure glasses fit perfectly. The eye doctor is described as wonderful, providing thorough and professional care. Customers appreciate the more intimate setting, where they feel they receive personalized, one-on-one service. Staff members like Marvin and Meah are highlighted for their top-quality service and attentiveness. Overall, this location is highly recommended for anyone seeking optical services.
While in in the store, my wife and I spoke with Gilbert regarding a pair of AI glasses. Gilbert was very helpful and knowledgeable regarding the glasses. He also provided valuable insight into the product. Great experience!
Linda Kho, OD and all the staff at LensCrafters at Macy’s, Temecula, CA is the best. Linda Kho, OD treated me like family love one's not a number. I was first examined by her 3 years ago. She examined me and worked with me on the best “patient” action plan for both prescription glasses and contact lenses.
All the staff from appointment reminders, check-in, eyes testing to checking out with 100% high quality care. I am so grateful and left with 100% plus satisfaction.
Additionally, Miss Cecilia assisted me with the best promotion offer on glasses. She is very savvy with locating the best coupon for my contact lenses. Amen. 🙏🕊
I...read full review
Prician was amazing! He truly took the time to help me order my dream glasses after I tried three different times over the phone and at another store without success. He was so kind, patient, and genuinely caring throughout the whole process. Thank you so much for the outstanding service!