About Angkor Heating & Air Conditioning
Angkor Heating & Air Conditioning is known for their quick and efficient service. Customers appreciate their ability to diagnose and fix issues without pushing unnecessary replacements, and they offer reasonable pricing. The company is recognized for their professionalism and honesty. Whether it's emergency repairs on holidays or routine maintenance, the team strives for high standards and customer satisfaction. Many recommend their services to friends and family, noting the great value and overall positive experience. However, there have been mixed experiences reported. One customer shared a stressful situation where they struggled with a broken air conditioning unit during extreme heat, highlighting concerns about communication and delays from the initial crew. The owner eventually addressed the issue, which brought some relief, but the customer's frustration about the first interaction was clear. Despite this, other reviews praise Somath and his team for their professionalism in repairing ductwork and servicing units, creating a positive impression of the family-owned business. Customers express a desire to return for future needs, emphasizing their satisfaction with the work and pricing.
I don’t normally write reviews, but after what happened, I feel like I have to share my experience.
I called Angkor HVAC for an urgent air conditioning issue during one of the hottest days we've had — it was 110°, and I had a 2-week-old baby at home. I was told someone would come in the morning, but no one showed up until 7:40 PM. Then, to my shock, the truck pulled away just eight minutes later at 7:48 PM. No knock on the door, no explanation, no repair — they just left. I was left in a sweltering house overnight with a newborn baby, sweating and panicked, not knowing what was wrong or if help was even coming back.
The next day, the owner came with another technician and did fix the A/C. I was grateful the issue was finally resolved, and I even asked the gentleman for his name so I could leave a good review. He refused to give it to me, saying he was the owner — and that he already knew I was going to leave a bad review for the first crew. That response honestly hurt. I wasn’t trying to attack anyone — I just wanted to hold someone accountable for what happened and acknowledge the person who eventually did help.
What I went through that night was incredibly stressful — not just for me, but for my newborn baby. The lack of communication, the delay, and the total disregard from the first crew were beyond frustrating — they were dangerous. I appreciate that the owner followed up and made the repair, but the way the situation was handled from the start was deeply disappointing.
If you have an urgent issue or vulnerable people in your home, please think twice.
Saw this van, well not this van but one exactly like it on coos today.
You are famous. I think.your vans just happen to ve in vicinity. I'd be laughing if I saw my vans in a cops episode. I'll take any publicity... hvac is grueling. Keep plugging away brothers
Somath and his team were very professional. They repaired the ductwork and serviced the unit. Very happy with their work and pricing. Trust me when I tell you that I wish I had known about them last year when we had to replace a system in our rental house and the company was a nightmare because they had poor help and they had to keep redoing the work. This is a family owned business and they all know what they’re doing!! Saving there number for the next job!! Highly recommended!!!!