Bay Area Bird and Exotics Hospital

Mar 2024

To the douchebag pos named "Donald McClintic" who just left this place a nasty review on 03/25/24 - I would like to chime in as I was a client who was there and witnessed the whole thing. First of all, this person left out a ton of information about the whole situation. He had never called ahead of time to see if his bird could get seen on an emergency. The owner told the receptionist he just "looked up the clinic" and decided to come (what an idiot). This place is by appointments only and you always need to call ahead of time. When he walked in the staff was all extremely busy with other appointments and emergencies. The receptionist was extremely kind and insisted that the bird needed to be in a cage, and then he would have to see if the doctor could attend to the bird. The owner then blew up at the receptionist and refused to wait. He told the receptionist it had to be now. The receptionist even offered to give the owner a list of other vets to call for emergencies while they waited on the doctor. The guy told the receptionist he doesn't have a cell phone and couldn't call other vets (again, a f&*king moron). Once one of the other vet assistants brought out a carrier for the bird and to check on the bird, the owner lost all his patience and began to just berate the receptionist saying "you should all be ashamed of yourselves for turning down a bleeding bird!" He scolded the staff and then just angrily walked out. So what's the story here? Well, idiots who don't know this facility and just decide to walk in will always be greeted with the same message that they need to have an appointment first. This guy could have waited and I bet the staff would have been able to help him but he was too impatient. Too bad for him. Bay Area Bird & Exotics Hospital is a wonderfull facility. They care about all clients and patients and will always do their best to help people. You just have to call them to see if they are able to help. It's a small staff with ONE DOCTOR. Be realistic people. Also, if you go to Donald's yelp page you'll see what kind of a douchebag he is. His only other Yelp review is about buying a firearm for his family. What a piece of work. - Mike Hunt.

Dec 2023

Personally, I don’t trust any other vet for my birds. Since Dr. Dustin and now Dr. Marcucci, I’ve always had good outcomes with my birds. It can be expensive but I don’t think that’s any different from anywhere else. Healthcare is expensive for animals and humans. I appreciate it their expertise.

Aug 2023

Staff is incredibly friendly, empathetic and knowledgeable. Very happy they were able to take care of my Guinea pig, when we needed it the most. With the shortage of exotic vets, I was feeling helpless and sad for my furry baby.Thank you Bay Area bird staff! You guys are amazing.