About Ray O. Cook Heating & Air
Ray O. Cook Heating & Air is a trusted and professional full-service residential HVAC company that has been in business since 1947. They specialize in new installations, repairs, and maintenance of heaters, furnaces, and air conditioning systems. Their team of knowledgeable and seasoned technicians provides prompt and courteous service, often accommodating emergency situations. The technicians are punctual, polite, and informative, offering options and cost-effective solutions. The company is known for its excellent customer service, with good appointment reminders and arriving on time. Customers appreciate their willingness to spend extra time troubleshooting issues, explaining problems clearly, and making necessary repairs quickly. The company’s staff, including technicians like Santiago, Joe, and Mike, are dedicated to diagnosing and fixing problems efficiently, often following up to ensure everything works perfectly. Amber is praised for scheduling maintenance appointments and responding quickly to any problems. With a focus on customer satisfaction, Ray O. Cook Heating & Air remains a highly recommended choice for all HVAC needs.
Gino was incredibly thorough, going above and beyond to ensure we understand what he was doing and the steps we could take to prolong the life of our AC.
Excellent work 😃
I scheduled a winter checkup with Ray O. Cook to ensure my heater was functioning for the Fall/Winter season. It was easy to schedule and I was able to get an appointment the next day. The service technician, Patrick arrived within the two hour timeframe he was scheduled. I have a prepaid maintenance plan so there was no further charge for this service. Patrick did identify a problem with soldering that was wearing out on a circuit board. It didn't need to be replaced at this time, but may eventually fail. I recommend having Ray O. Cook inspect you A/C and heating system to ensure it's maintained properly. Their technicians are well qualified and their prices are...read full review
Well, personable, thorough, smiled, efficient, answers questions like a person with no attempt to impress you with knowledge, just answers, perfect.