Water Heater Installation/Repair in Palm Desert

“I requested an estimate of repairs for a property I manage. Lance was very informative and provided a perspective another company never explored, saving my homeowner $4,000 on the bid. I hope my homeowner is able to take advantage of the opportunity to save money.“

“Another 5 star experience with Alex from iQ plumbing. Our hot water heater pilot light went out again and we weren’t able to light it. Alek had replaced the thermocouple 2 years earlier. This time he replaced the ignition. I appreciated that he didn’t just try to get me to buy an entirely new system. He was quick, professional and explained everything in a way I could understand. I texted him just before 8am and he had the hot water heater functioning again before noon.“

“I opted for an annual membership which includes a review of both the plumbing and the electrical systems in the house. As expected, the inspections were thorough and both the plumber and the electrician were very skilled and experienced. We’ve done business with this company for years and I have nothing but good things to say about their customer service, knowledge, expertise, and dedication to their craft.“

“Great experience with this AC company! They came out the very next day and took their time thoroughly checking my system. Patrick was very transparent, explained the issues clearly, and gave me several options at different price points. I really appreciated that he was honest and not pushy at all about choosing the more expensive option. Professional, knowledgeable, and trustworthy. Highly recommend!“

“Alfred Alvarez did a great job in inspecting our HVAC unit last week. He was communicative on his arrival time and his whereabouts when he needed to pick up another parts to complete the job. He was very knowledgeable and efficient with the work that was completed and very thorough. Thank you Alfred!“

“My 90-year-old mother's AC went out. It was 110 degrees outside, and she was without air for two days before I found out. I was desperate to find someone to get out there the same day or sooner. The lady I spoke to contacted a technician in the field, and he went over within the hour. As it turned out, the compressor was blown and there was fluid all over the place—the worst-case scenario.The technician called me and made arrangements to replace everything. It wasn't cheap, but it was fair. Her neighbor took my mom in for the night, and the next day the crew worked from 6:00 a.m. to 6:00 p.m. At one point, there were three trucks there. It was miserably hot, but they worked all day in the attic and outside in the sun. Mom's unit was 30 years old. We had options to replace individual parts for a lesser amount, but the system was original and just worn out. They gave us options, and I couldn't be happier.By the way, I live in LA and coordinated all of this over the phone. My mom was really happy with the crew and said they were genuinely nice and helpful.“

“I highly recommend this company. They came out the same day I called and got my kitchen back in business:)“

“I had a great experience. Carlos was able to come and find a pipe leak the same day I called in 105 degree temps!“

“Precission is the best. Albert the owner still comes by. No one knows more about ac and heat than Albert. This is a family owned business so you'll either have Albert come by or his son. I've known them 15 years and have only wonderful experiences with them.“

“Our burner had failed on our AO Smith water heater. I had contacted another company who told me that my water heater was out of warranty (it wasn't) and pushed me to buy a completely new unit. The other suggested company on the AO Smith website was Best Tec. From when I called the scheduler to the job completion, the work and service were exemplary! I was called to say they were ten minutes out and they arrived within 5 (before the official appointment time).
Logan and Marciano started work straight away and were done in under an hour! Everything was tested and checked to make sure all was OK. They were very pleasant, helpful and careful with their work. I was charged less than half the other company had quoted for the same work.
Despite the negativity on these comments below, I can recommend Best Tec for all your water heater applications.“

“Emmanuel was great. Very knowledgeable and helped me figure out a couple decisions easily and quickly. I was feeling quite nervous about the appointment but he gave me the facts of the situation and got it done.

Easily found location of lines I'd given up on locating, gave me info on next steps I can take with the county and city.“