I run a restaurant, bakery and deli. We have 3 large walk in refrigerators, 2 freezers and about 10 other refrigerated units. It's a big operation and I have used several companies over the years. I came across American Cool Heat & commercial refrigeration about 4 years ago. They are the most thorough and honest company I have worked with in 19 years of operation. I love that they warranty their work and explain everything to me. The owner, William, had me go on the roof with him to check out our refrigeration rack and explain each part, I made videos for reference. Our equipment was out dated and needed to be serviced. He showed me several areas where poor work had been done by other companies. His techs are friendly, efficient and professionally trained, I never have to guess or ask questions, they always clearly explain everything to me and give me some options depending on the job. They are replacing a defrost timer and condensing fan in my walk in freezer today. Whenever I call for service, they come the same day- even emergencies on weekends. Can't say enough good things about this company. Ask for William!
About American Cool Heat Air - Commercial Refrigeration & Commercial HVAC (Heating, Ventilation, Air Conditioning)
American Cool Heat Air is a commercial HVAC and refrigeration company founded in 2017. The company specializes in providing high-quality services and prides itself on its team of experienced technicians.
Clients appreciate the company's commitment to thoroughness, honesty, and clear communication. Technicians are described as friendly, efficient, and professionally trained, always explaining options and addressing any questions. The company's dedication to customer satisfaction is evident in its same-day service, including weekend emergency calls.
American Cool Heat Air also stands behind its work with warranties, offering peace of mind to its clients. The company's owner is known for going the extra mile, taking the time to educate clients about their equipment and addressing any concerns they may have.
Reviews
The team came out on time and ready to work. They diagnosed my AC and gave me an in detail explanation of everything. They gave me all of my options based on their tests. In the end I paid a very reasonable price for parts and labor. The parts they use are top quality USA made/manufactured and have better warranties than other manufacturers out of the US. I was pleased with the customers service and the professionalism they showed. I definitely recommend this honest and hard working company for all of your HVAC needs.
Cecil came to Indio to do work at our facility for our walk in freezer, he was kind timely and professional, gave a thorough quote and had a fixing plan. Absolutely will be asking for him back for his work
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Hours
Good to know
- accepts credit cards
- offers military discount
Location
77564 Country Club Drive Suite 142, Palm Desert, CA 92211
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