Good Guy Builders, Inc

Mar 2024

I worked with Good Guy Builders (GGB) on a medium size home renovation in Healdsburg. Scope of work included: Complete renovation of all three bathrooms, Installation of new hardwood floors throughout house and new banister, Painting throughout house, Installation of new larger patio door, Tiling the mantle, Installation of new fence, Ripping out several built ins, Electrical, Plumbing, and several other smaller items. PROs: -Quality: The quality of Good Guy Builders work is A+. I really had zero complaints and they far exceeded my expectations on quality. Some places they really excelled -- tiling for the bathroom (I picked a really finicky Moroccan tile to install and they did so beautifully), flooring, banister (I gave them a picture of what I wanted and they truly replicated it), painting. Because GGB employs its people, versus subcontracting, it has a lot more control over quality and timelines. -Communication: I texted or emailed with Mark several times a day for months and he would respond same day and most of the time within a few hours at most. -Customer Service: *When I was first looking for contractors, I started by soliciting references from friends and acquaintances but I couldn't find anyone. I then resorted to Google and Yelp, hence how I found GGB. I ended up going with GGB because I had a good feeling that Mark seemed like a good guy. And I'm glad I was right! You don't need to be worried about Mark stiffing you or abandoning you mid project. *There were two or three very minor mistakes done. GGB fixed them immediately at their cost no questions asked. *When I had a concern about cost, Mark asked me to propose what I would need to walk away satisfied. He accepted my modest proposal without negotiation. I'm sure if I asked for more there would have been negotiation but I'm happy he didn't try to nickel and dime me. -Daily Reports: I wasn't living in the house at the time of the renovation but I would try to come up at least once a week. In lieu of being there full time, having the pictures from the daily reports was very helpful. -Timing: The project took a pinch longer than expected but to be fair I kept on increasing the scope of the project. My one requirement throughout the project was that I wanted to spend Christmas at the house, which Mark was able to accommodate. There was still a punch list of items but it was livable during Christmas. A true Christmas miracle! What to do next time: I don't want to call these Cons because these likely apply to every contractor, so these are more learning experiences. -Price: *GGB is definitely not a budget contractor, but the quality was great so I suppose you get what you pay for. In hindsight, what I would have done was ask for a budget on each major bucket of work rather than a lump sum budget. I kept on adding work as time went on, but without updating the master budget, which left me a little surprised at the end. *GGB charges hourly. On the one hand, with an hourly charge there's no incentive to cut corners. On the other hand, it's easy to exceed budget expectations. I'm not sure which system is better, but just know what you're getting yourself into. *I ended up using GGB for the entire scope of work because it was easier to have GGB just manage the whole project, particularly when it was crunch time, and there were a lot of workers on site. However, I would consider outsourcing certain parts of the work to other vendors, not for quality (because GGB did a great job) but just to see if I could better manage the cost. Mark was very open from the start that I didn't need to use GGB for everything. -I purchased as much as I could myself -- all fixtures, flooring, tile, etc -- and while being able to leverage Mark's contractor discount. I liked doing this because I liked having more control over the ordering and timelines of materials and of course the benefit of credit card points. -Make sure to think about labor costs in addition to materials costs. I used a small Moroccan tile for two of

Sep 2023

My experience with good guy builders Inc is only what the photos and I have to say they are completely awesome they do great my Uncle Frank. ( May He Rest In Peace ?️). Was a well known contractor in Eastern Pennsylvania I had the rare opportunity to work for Him when I was 18,19,20.. by then he was doing big jobs prisons, schools ( Wilson high School), casinos ( the Taj mahal in Atlantic City NJ). -{ sub contracted out by trump. }. Grt work I seen some of the houses he built when he was younger in his career. Well he went on to be a multi-millionaire alst a billionaire he didn't finish high School he didn't go to college hey Mrs business from the ground up... I can...read full review

Sep 2023

My experience with good guy builders Inc is only what the photos and I have to say they are completely awesome they do great my Uncle Frank. ( May He Rest In Peace ?️). Was a well known contractor in Eastern Pennsylvania I had the rare opportunity to work for Him when I was 18,19,20.. by then he was doing big jobs prisons, schools ( Wilson high School), casinos ( the Taj mahal in Atlantic City NJ). -{ sub contracted out by trump. }. Grt work I seen some of the houses he built when he was younger in his career. Well he went on to be a multi-millionaire alst a billionaire he didn't finish high School he didn't go to college hey Mrs business from the ground up... I can...read full review