Mobile Kangaroo - Apple Authorized Service Provider

Apr 2026

I had a great experience with Mobile Kangaroo Mountain View, especially working with Ali. My laptop had water damage, and he was able to fix it in an expedited timeframe, which I truly appreciated.

As a designer, I was genuinely worried that I had lost all my data, which would have been a huge setback. Ali quickly understood the urgency and handled the situation with confidence and expertise.

Scheduling the appointment was incredibly easy since I could do it directly through the Apple Support page online. Ali was very knowledgeable and quickly diagnosed the issue, saving me both time and money. I’m especially glad I didn’t have to deal with the hassle...read full review

Mar 2026

Great service from Ali - friendly, helpful, and made sure I was comfortable with the screen replacement after my iPhone 14 Pro Max had water damage. The waiting room felt comfortable and safe, and my phone is now working perfectly.

I had a big trip coming up in a few days, so I really appreciated how quickly everything was taken care of.

Mar 2026

I lost my AirPods Pro case and reached out to Apple, who referred me to Kangaroo Mobile as the nearest authorized dealer. From the moment I walked in, Ali was incredibly welcoming and asked all the right questions to make sure I got exactly what I needed.

Having worked in tech for 16 years, I can usually tell when someone really knows their stuff—and Ali absolutely does. My replacement case had to be ordered, but Ali kept me in the loop with updates via text, which made the whole process feel easy and stress-free. The pricing for the OEM replacement was comparable with other vendors.

When the case arrived, Ali took the time to make sure everything paired...read full review