About Mobile Kangaroo - Apple Authorized Service Provider
Mobile Kangaroo is an Apple Authorized Service Provider that has been repairing devices since 2003. Known for its quick and excellent service, the business offers reliable repairs for computers, phones, and tablets. With fully-trained and friendly technicians, Mobile Kangaroo provides easy access to genuine parts and advanced diagnostic tools, ensuring repairs are done properly and efficiently. Customers appreciate the honest assessments and transparent pricing, especially for older devices. The company is highly recommended for its professionalism and smooth repair processes, making it a trusted choice for anyone needing device repairs.
Outstanding service by manager Ali at the Mobile Kangaroo store: frank and honest assessment of my issue with my MacBook Pro laptop. It turns out that during the Covid pandemic with me spending so my time at home, my house felines discovered that warm and wonderful heat exhaust coming out of the laptop. Apparently after a few years of sleeping at or on the laptop the unit stopped booting. Ali and team worked quickly to ascertain the problem as not being the AC adapter, followed by further diagnosing the problem - a buildup of animal fur internal to the unit concentrated at the ventilation ports and compact fan assembly. I agreed to a special one-time precision cleaning… read full review
Jul 2026
5.0★★★★★
I'm 84 and I was delighted to discover an Apple Approved Service Provider here in Mountain View, as the closest Apple Store is farther. The online appointment setup and prep process was clear and easy. At the store, I was treated courteously. The options for analysis and repair were explained patiently and thoroughly. My iPhone 15 Pro is under AppleCare One and they replaced the screen for the $29 fee per Apple's scale. I was impressed by Ali's customer service - he was gracious, knowledgeable, and accommodated my wish not to have to return on the e-bike, as it's a longish ride. It was a relief to get the iPhone fixed in a clean service center with excellent customer… read full review
Apr 2026
5.0★★★★★
I had a great experience with Mobile Kangaroo Mountain View, especially working with Ali. My laptop had water damage, and he was able to fix it in an expedited timeframe, which I truly appreciated.
As a designer, I was genuinely worried that I had lost all my data, which would have been a huge setback. Ali quickly understood the urgency and handled the situation with confidence and expertise.
Scheduling the appointment was incredibly easy since I could do it directly through the Apple Support page online. Ali was very knowledgeable and quickly diagnosed the issue, saving me both time and money. I’m especially glad I didn’t have to deal with the hassle of going to… read full review
