About Dermatology: Mountain View Center: Palo Alto Medical Foundation

Dermatology: Mountain View Center, part of the Palo Alto Medical Foundation, is a comprehensive healthcare provider that has served the community for many years. While patients have experienced some challenges with appointment availability and facility conditions, the majority praise the quality of care from the dedicated team of doctors and the convenience of the lab services and online patient portal. Despite occasional imperfections, the center remains a trusted healthcare destination for the local community.

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Reviews for Dermatology: Mountain View Center: Palo Alto Medical Foundation

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Oct 2024
This department is miserable, bureaucratic, and so inefficient. I waited three months for the first appt. At the visit, the doctor told me I need to wait another three months for the surgical procedure given the scheduling availability.
I gave up hope with them and tried the California Skin Institute. I am able to get my appt in two weeks, and the doctor there performed the surgical procedure at my first visit in 10 minutes.
What's going on?!
Oct 2024
This department is miserable, bureaucratic, and so inefficient. I waited three months for the first appt. At the visit, the doctor told me I need to wait another three months for the surgical procedure given the scheduling availability.
I gave up hope with them and tried the California Skin Institute. I am able to get my appt in two weeks, and the doctor there performed the surgical procedure at my first visit in 10 minutes.
What's going on?!
Sep 2024
Horrible scheduling practices. Completely ignore and disallow responses via in-app messaging and context provided to schedule FIRST AVAILABLE appointment. They don’t give a crap, just keep sending a canned response telling you to call after specifically TELLING THEM I CANNOT CALL during their hours, please SCHEDULE BASED ON INSTRUCTIONS.

Virginia S is the ignorant responder of the multiple scheduling requests.
Will not bother with these people, ugh.