To Help Everyone - La Brea Health Center has been providing excellent care in the community for over 50 years. This Federally Qualified Health Center (FQHC) and an FTC Deemed Facility offers a range of specialties, including medical, optometry, chiropractic, acupuncture, and more. Patients have reported friendly and helpful receptionist, short wait times, and clean waiting rooms. Some healthcare providers have been praised for their kindness, patience, and attention to detail, making patients feel comfortable and heard. However, some patients have reported issues with comprehensive patient care, with providers not listening to solve underlying health issues and instead masking symptoms with medication. Additionally, some dental care services have been reported as subpar, with dentists not doing thorough cleanings and skipping over sections.
I would give 5 stars but I have to give 3. I enjoyed Dr. Keene and his nursing staff. But, that front office is on a whole different level. The front office staff doesn't offer the Black American families the same customer service as the other ethnicities. AND its a fact 💯 and it is really pathetic.
I visited this clinic for the first time a couple weeks ago and my experience was stellar. The receptionist was very friendly, helpful, and gentle. Her instructions and questions were clear and concise. The wait time was short and the waiting room was clean and tame. My name was called by a nurse, who was too kind and patient. She made friendly conversation and made an effort to relate to me and make me feel comfortable. Lastly, my acupuncturist. She was super professional and paid close attention to detail. Her priority was to make me feel heard and understood, and to ensure she was addressing everything I needed. Thank you Norah McIntire! I left the office so relaxed… read full review
Precilda at La Brea location is the kindest, most caring for patients! I’m diabetic and get dehydrated often and use up my water. So, when I asked her some water, she gave me extra water. Then, my next appointment, she offered me some water Voluntarily! Thank you so much! :)
3721 South La Brea Avenue, Los Angeles, CA 90016
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