Coram CVS/specialty Infusion Services

Sep 2023

Is it possible to give a NEGATIVE star review? This is the WORST health service I have EVER tried to work with. Their service can literally mean the difference between LIFE and DEATH! And they are incompetent, untrained and uncaring.My husband is on enteral feeding--nothing by mouth. His last refill order was totally screwed up and he is one day away from running out of formula. In trying to get it straightened out over the last two days, both I and our doctor have been given wrong information MULTIPLE times, transferred around to people who KNOW NOTHING and require a "start from the beginning" with every call. Every screw up requires another phone call. Wait times...read full review

Sep 2022

UPDATED: THIS HAPPENED FOR A THIRD TIMETwice now I've ordered, been promised the order would be out in a few days, only to wait over a week while I ran out of food and had to purchase from Amazon out of pocket. Once they needed a whole new prescription because they lost ours after only 6 months. Today we are on hold for over 20 minutes to get the run around yet again.

Sep 2021

I am a caregiver for my father. Coram called me to verify supply order to go out that same day. My father has a terminal illness and is being treated for a secondary staph infection through Coram's infusion center. Coram asked me when I needed to administer my father's daptomycin. I said by 7.A.M. the next day. At this point he was entirely out since the last dose I had been administered that same morning. I was told the delivery would be there by 10P.M. that same evening. At 10:30P.M.the delivery was still not there. I call to check the status and am told the delivery did not go out by the manager. She said she needed to look into why it didn't go out. I was stunned....read full review