Option Care

Jul 2023

OptionCare as a company is the most disorganized healthcare organization I have ever encountered. I get quarterly IV infusions managed through OptionCare (not my choice of infusion center), and I get them done through home health, so a nurse comes to my house. I have been doing this since 2020.On one occasion they sent me someone else's medication delivery, and I had to repackage it and be available to have it picked up and it almost made my medication delivery late. On another occasion, they did not deliver my materials at all, because their team failed to complete my re-authorization of medication--over a month after my insurance authorization expired. I have been getting...read full review

Jun 2023

So what can I say you get what you pay for. This company only cares of taking your money or refuse you treatment. Schedulers are extremely condescending to your needs.STAY AWAY IF YOU CAN! Makes no sense on coming here unless you want to be dragged and yelled at for your livelihood.

May 2023

We have had very good service from Option Care until two weeks ago. My husband receives a bimonthly infusion for Crohn’s disease from them. Two weeks ago the nurse who Infuses him called to ask whether the medicine had arrived, and when I called the company to ask about it, they said it hadn’t been authorized. it took me a week of them not answering my phone calls to discover that authorization is not needed from Medicare. My husband is now almost 2 weeks late with his infusion and is writhing in pain from the Crohn’s disease. The company seems to be indifferent to my pointing out that hospitalization is a lot more expensive than Infusion, because of course they...read full review