Stanford Blood Draw Lab at Emeryville

Feb 2024

The doctors here are top notch but everything else is horrendous. For a bone density X-ray (dexa axial), they charged me $151 for a technician to read my results and $1367 for the actual imaging (total $1518). Even without insurance, the maximum cost nearby for this procedure is about $150. When I called up to ask about this surprise charge, the customer support agent, Rita, told me that the majority of this cost was for a "facilities" charge. I'm not sure how they pulled this number out, considering I was there for about 30 min. Their billing and explanation is the poster child for the messed up American health care system. They have done this in the past for a simple...read full review

Jan 2024

I would not advise using Stanford. In my experience most of the good physicians quit after they have been subjected to the Stanford bureaucracy. I have had three physicians quit in the last year. Two primary care and one cardiologist. No one was helping in any caring way with the transitions. They likely quit for the same reason I am so disappointed--the bureaucracy----the phone system, the difficulty of getting a personal response in a timely manner, the rushed services--not the physician's fault, they have a tight schedule. The only good things about Stanford are the parking and the lab. Apparently he compassionate and talented physicians leave. Now that I read the...read full review

Dec 2023

I recently had covid and called to make an appointment . They gave me a video appointment. I paid my copay as usual. I just received a bill for almost $400 dollars for the appointment. Mind you, the video was less than 5 minutes. No medication or anything. I contacted them, and they said I have to pay the doctor. They gave me a different doctor who's not in my network. I first off want to know why you would do this. Why wasn't I asked if I wanted to proceed with a doctor who's not in my network. I don't want a bill. Seems like they wanted money. Taking anyone and charging them. I have double insurance. I could have easily gone somewhere else. I have Kaiser with a lesser...read full review