Family Medicine Sutter Medical Plaza Elk Grove Sutter Medical Foundation

Dec 2023

The next upcoming year I'll be switching to a new medical facility with my new insurance so I thought I might write a review for Sutter. I've been coming to Sutter for the past 6+ years, my primary care doctor was good and my experience with the urgent care was alright. However getting an appointment with a dermatologist is impossible. I had even received a referral letter from a doctor here and they still wouldn't let me schedule an appointment. I'll be switching back to the doctor I had before Sutter. Hopefully their facility has better office service.

Mar 2023

Been going to Sutter for 20+ years and I am fed up with a number of things that I've experienced in the past several months. - appointments are over two weeks out for a general appointment - forget trying to cal to book a specialist appointment (mri or specialist doctor) unless you plan to wait over an hour on the phone on hold- after care "emergency" care now needs an appointment meaning you have to go to ER to be seen for a simple issue. - 9 hour wait at ER for 2 stitches - messages to your primary doctor takes up to two days to return and with information that is not consistent to questions asked in original email- the over worked support staff has become rude and...read full review

Mar 2023

Sutter Medical Group has this medical facility in Elk Grove / Laguna Creek area back to the day when Laguna Creek just developed 30+ years ago. The facility still looks up to date. All visitors and employees are required to wear a face mask when they go inside the building. But don't worry! They have free face masks everywhere if you don't have one. The lab and x-ray are located at the ground level, and most of the doctors' offices are upstairs. They have a listing right in front of the elevators. The parking lot is enormous. I may not get the parking spot I want. But I never have problems getting a parking space not very far from the main entrance.