2423 Mountain View Road, El Monte
Mon 9AM - 5PM
5.0
★★★★★
2 reviews
“I live in a house built in 1956, and since 2016 we’ve had recurring sewage pipe clogs anywhere from every month to every six months. It was incredibly stressful. Over the years, multiple plumbing companies came out, used unclear camera inspections, and told us the pipes were broken or misaligned. They all recommended a full pipe replacement, quoting around $40,000 —completely unaffordable for a working-class family like ours.<br>Because of this, we had to limit water use at home and even tried to use public restrooms before coming back. Owning a home started to feel like a burden instead of a comfort.<br>We were referred to Carter Rooter and Plumbing by an elderly gentleman who had trusted them for over 40 years. Two experienced technicians came out and used a clear, professional camera inspection. For the first time, someone accurately diagnosed the problem: tree roots had infiltrated the pipes, and years of buildup had narrowed them, restricting water flow.<br>They didn’t just do a basic cleaning—they thoroughly cleared the drain line and even went up on the roof to address the sewer vent, which no one had ever done before. After the service, the difference was immediate. The system flowed properly again, and they removed a surprising amount of hardened debris.<br>On top of that, their pricing was more reasonable than what we had paid in the past. Most importantly, they actually solved the root cause instead of pushing an expensive replacement.<br>Now our family can finally use our home normally again without stress. If you’re dealing with similar plumbing issues, I highly recommend Carter Rooter and Plumbing. They are honest, knowledgeable, and truly effective.”
