About Floortex Design First Choice Abbey Carpet
Floortex Design First Choice Abbey Carpet is a trusted boutique-style flooring and interiors showroom with over 30 years of experience. They offer a wide range of high-quality products, including hardwood, wool and synthetic rugs, unique collections, and window coverings. Customers appreciate the friendly and helpful service provided by the team, especially when it comes to making decisions on products like blinds and wood flooring. The staff is known for being responsive, conscientious, and treating customers more like friends than just clients. They handle repairs and replacements efficiently, often resolving issues at no extra cost. The showroom takes pride in delivering excellent customer service, competitive pricing, and timely project completion. Their focus on professionalism and quality has established a strong reputation for hardwood floor refinishing, new carpet installation, and window covering solutions. Mechele Fong was great to work with for kitchen and bathroom flooring plans, responding promptly with complete information and keeping the projects on schedule. Andres installed the marmoleum and tile with care and foresight. Customers were very pleased with their work and would highly recommend them for flooring projects. The showroom is located at 700 Hartz Avenue Suite 100, Danville, CA 94526. Mechele and the Floortex team did an excellent job replacing a water-damaged floor, matching the new flooring with the remaining original floor. Customers were extremely pleased with the results, and the demo and installation were done very quickly, despite the difficulty of the old floor. Mechele also knew who to contact to repair all the other water damage in the kitchen. The showroom should be the go-to place for all things flooring. Steven and his team were helpful, kind, and took the time to help a customer understand what floors would work best for their family and pets. Steven's years of experience in installation and sales allowed him to provide the best recommendations, guiding the customer from being clueless to feeling confident that Floortex would take great care of them.
The main level of my townhouse – roughly 700 square feet – had five flooring changes. And I hated all of them! Enter Mechele Fong at Floortex Design in Danville. As Store and Project Manager, she knows her product line inside out; as a smart and fashionable lady, she was able to suggest products that were going to meet my needs and look great. And, as a compassionate person, she was able to take in all the pre-installation changes my husband and I threw at her.
The installers were prompt, knowledgeable, and friendly. When they discovered a slow leak in my kitchen halfway through, they immediately got Mechele on the line to manage the whirlwind that happened...read full review
I’ve worked with Steven a handful of times now and only have great things to say about him. He’s become my go-to for all flooring needs because I know my clients will be taken care of properly. In this industry, having someone you can truly trust to do a good job, communicate well, and provide knowledgeable insight and expertise is huge. I’m grateful to have someone like Steven as a reliable resource for both myself and my clients.
Mechele Fong was great to work with for our kitchen and bathroom flooring plans. She responded promptly with complete information and kept the projects on schedule. Andres installed the marmoleum and tile with care and foresight. We were very pleased with their work and would highly recommended them for your flooring projects. They are located at 700 Hartz Avenue Suite 100, Danville, CA 94526.