About Quality First Home Improvement
Quality First Home Improvement, Inc. is a Concord, California-based business specializing in residential roofing, windows, TEX-COTE coating, and solar panel installation. Established in 2005, the company has over 200 employees and is known for its exceptional service and high-quality work. A satisfied customer recently had their front door and kitchen windows replaced by Quality First Home Improvement. They were impressed with the sales representative, Ryan, who was friendly, professional, and did an excellent job showcasing the products. The installation team arrived on time, completed the job efficiently, and did a fantastic job on the wood trim of the inside windows. Another customer had a positive experience with Jerome Sparman, who solicited business for windows. They found him to be friendly, personable, and professional, and expressed interest in working with him in the future. Additionally, a different customer recently had three big windows replaced by Quality First Home Improvement. They were pleased with the Assistant Program Manager, Kevin Kluck, who kept them updated on the project and was readily available to answer any questions. The installation team, Vince and Scott, were described as professional and efficient, completing the job in a timely manner. Overall, the customer was impressed with the quality of work and would recommend Quality First Home Improvement for home improvements.
The service was gutter cleaning and leaf guard installation. When Jason stopped by, my gutters were literally growing weeds. The city tree on my property has caused high maintenance of the gutters. Decided to have leaf guards installed which will hopefully lessen the task of cleaning. All staff were very professional and personable. Communication was great. THANK YOU to Mark who showed me the Leaf Blaster guard which I think will work better than the easy lock screen that I initially selected. They were pricier but Quality First quickly processed a change order and installed my preferred guards at no additional cost. Thank you!
Ryan provided an informative presentation of the products offered. After comparing quotes from 3 or 4 local companies I selected Quality First for installation of five (5) windows. Ryan and I were in constant contact from signing of the contract to the finished installation. We are happy with the product. No observed issues with the windows or installation.
Ryan has consulted with me on two projects. I found him to be friendly, very knowledgeable and professional. He was able to address all my concerns and work with me to arrive at an outcome I found acceptable. I would gladly work with him in the future.