About Orion Optical
Orion Optical is a locally-owned family business dedicated to meeting the diverse eye care needs of all age groups in the Concord area. They offer non-dilation eye exams for convenience and boast an extensive inventory of over 1,500 designer frames, ensuring a wide range of comfort and style options, from luxury to budget-friendly choices. The store features a variety of popular polarized prescription and non-prescription sunglasses that enhance both appearance and comfort. Customers praise the business for its superior customer service, great selection of products, and the team's efforts to ensure a perfect fit for their eyewear. Recent visitors highlight the store's beautifully organized layout, modern and stylish frames, and high-quality brands. The staff is friendly, patient, and genuinely interested in helping customers find the perfect glasses. The optometrist is thorough, taking time to explain every step of the eye exam and answer questions. The personalized attention and advice on frame styles make the experience enjoyable. Many customers have purchased glasses from Orion for years and appreciate the excellent selection and service. The family-run atmosphere adds a personal touch that customers find welcoming and trustworthy. Recent reviews mention the great selection of high-end brands, attentive staff who made customers feel at ease, and the latest optical technology. Customers also appreciate the thoroughness of the eye exams, the documentation provided, and the professional, friendly staff. One customer shared a positive experience with a Telemedicine eye exam and building their first pair of multi-function glasses, highlighting the overall pleasant experience and high satisfaction.
UPDATE 6/11: I just picked up my Cartier sunglasses and I am pleased.
For starters.. it took a good amount of weeks to get them. However, that is understandable because there is only 1 Cartier lab in the U.S. (Told to me by Orion Optical). So it was to be expected. I was super hype, so I called each week after paying to see when they would come in. When I called, they tasted me as if I were family. They knew exactly who I was, they spoke warm and welcoming. They always gave me any information that they had at that time.
Now onto the sunglasses. This is my 1st pair, but not my last pair of Cartiers. They are literally featherlight and look so good on my face...read full review
First time at Orion and I loved them! The man was so nice and accommodating. Their selection of frames is outstanding.. I was glasses hunting for months at other places & couldn’t find anything I liked until I came here. I would definitely come back.
Great selection of high end brands the staff was extremely helpful & attentive made me feel at ease throughout the entire process. We were sooo happy with their customer service & inventory my entire family came back @ different times & were treated with excellent service. All of the latest bells & whistles in optical technology. I more than highly recommend partaking in this level of luxury for your eye care needs I promise you won’t be disappointed.