“Wow! I have never experienced such amazing service in all my years. I’m a 58 y/o vet. Had a piece of wood lodged deep in my fingernail. It was extremely painful. I was with my 8 year old son who was worried about dad. There was some difficulty contacting the VA to cover the procedure. The lady at the desk literally said We are going to treat you anyway thank you for your service! Wow. She doesn’t know it but that brought me to tears. I was so grateful. The doctor was a very young Asian professional who was funny, caring, sweet and extremely competent. She made sure my son who was worried about me, was calm while she worked her magic on my finger. She was so attentive and careful. When they couldn’t confirm my VA eligibility I left to go to a local emergency room. They cut me off in the parking lot to try another approach to get me treated. Sure enough they were able to find my VA eligibility and got me treated immediately. I felt honored and special. I watched as they treated everyone who walked in the same way. Absolutely incredible people. In this day and age you don’t see this type of service anymore. I was so grateful and literally in tears at how incredible these people are!“
“Wow! I have never experienced such amazing service in all my years. I’m a 58 y/o vet. Had a piece of wood lodged deep in my fingernail. It was extremely painful. I was with my 8 year old son who was worried about dad. There was some difficulty contacting the VA to cover the procedure. The lady at the desk literally said We are going to treat you anyway thank you for your service! Wow. She doesn’t know it but that brought me to tears. I was so grateful. The doctor was a very young Asian professional who was funny, caring, sweet and extremely competent. She made sure my son who was worried about me, was calm while she worked her magic on my finger. She was so attentive and careful. When they couldn’t confirm my VA eligibility I left to go to a local emergency room. They cut me off in the parking lot to try another approach to get me treated. Sure enough they were able to find my VA eligibility and got me treated immediately. I felt honored and special. I watched as they treated everyone who walked in the same way. Absolutely incredible people. In this day and age you don’t see this type of service anymore. I was so grateful and literally in tears at how incredible these people are!“