About Madden Brothers Plumbing & Water Heaters
Based on customer reviews, Madden Brothers Plumbing & Water Heaters provides clear, accurate explanations of plumbing problems along with fair quotes. The team, including a plumber named Troy, is professional, knowledgeable, and experienced with plumbing and water heater systems. They explain what needs to be repaired and how the new plumbing will be installed, using simple terms. The crew gets jobs scheduled quickly, and the work is completed just as promised. Customers report that plumbing repairs are fully finished, new pipes are installed properly, all debris is removed, and the area is left very clean. The team handles difficult jobs with real skill and professionalism. They are described as honest, friendly, and easy to talk to. The plumber takes time to answer questions, checks that new units are working properly, and tests hot water at every faucet. For drain issues, they respond right away, use equipment like a drain auger to clear blockages, and share simple maintenance tips. They also clean up the work area well and sanitize everything. Customers appreciate the fast response, fair pricing, and honest service. The team has helped with leaking dishwashers, bad shutoff valves, and other plumbing needs. Customers are very happy with the quality of the plumbing service, the communication, and the overall experience.
I have known Troy professionally for many years, and each time he has handled plumbing work at my home and guest house, the experience has been excellent. From the first phone call to troubleshooting the issue and finishing the repair, he is always professional, clear, and dependable. Whether it is a small fix, routine plumbing maintenance, or a larger plumbing project, Troy explains the problem in simple terms and takes care of it the right way. His plumbing pricing is fair and competitive, and the work is done properly the first time. I have never had to call him back to correct anything. It is hard to find a plumber who is this reliable, skilled, and consistent with...read full review
I had a bathroom copper pipe leak that needed quick attention, so I called Madden Brothers Plumbing & Water Heaters for the first time. Troy arrived the next morning, checked everything carefully, and explained that the best repair was to replace the damaged section of copper pipe. He also pointed out that the main water valve had been shut off and walked me through what needed to be done to get the plumbing working properly again. At first, the estimate felt higher than I expected, especially since I do not know much about plumbing repairs. Still, Troy took time to explain the repair process, the materials involved, and why the work was important to prevent future leaks...read full review
Many homes in my area have old Polybutylene pipes that can crack and lead to leaks, water damage, and ruined drywall. That was the plumbing issue in my home. I met with Troy, and the crew from Madden Brothers Plumbing & Water Heaters arrived quickly after that. They were very polite, professional, and easy to work with. They kept the wall cuts as small as possible while completing a full whole-house repipe. The job was a bit noisy and messy, which is expected with a large repiping project, but they worked efficiently and cleaned up well. The full plumbing work took about two days, and now I feel relieved knowing my water lines are updated and reliable. I’m really...read full review