It was truly an honour to receive such exceptional care and service from the local team at Glenhaven Memorial Chapel during the planning of my grandpa’s funeral. Our family was incredibly well looked after by Adam (Director), Alex (Apprentice Director), and Anthea (Celebrant). 5/5 Rating for you guys.
A special shout out goes to Alex as he is doing an absolutely fantastic job as an apprentice director, and his true passion for this industry shines through in everything he does. Throughout the entire process, Alex demonstrated a deep sense of responsibility. He provided a wonderful amount of engagement and interaction, making us feel heard and supported every step of… read full review
About Glenhaven Memorial Chapel
Glenhaven Memorial Chapel provides funeral, cremation, and memorial services for families in Vancouver and surrounding areas. The chapel features a modern and open space filled with natural light. Staff are praised for their compassion, love, respect, and patience in guiding families through difficult times. They are recognized for being prompt, delivering on promises, and accommodating diverse needs, including cultural traditions.
While the chapel is appreciated for its beautiful setting and well-maintained amenities, some families note that the services can be expensive. Many reviews highlight the professionalism and care of the staff, with specific mentions of individuals like Ilish Thompson and Celeste, who made the process easier and more memorable for families. Their commitment to helping clients navigate through challenging moments has earned the chapel a strong recommendation from those they serve.
Reviews
During such a difficult time for our family, we were grateful for the care and support we received from Glenhaven. Although there was some red tape we had to work through, Alex was incredibly helpful, patient, and understanding. His kindness and support made a difficult process a little easier for our family. We truly appreciate everything he did for us. Thank you, Alex.
Alex Chau did a phenomenal job in coordinating the funeral service for my father. He walked us through the process step by step, had thorough knowledge of Chinese customs, and gave us advice on where we could get items.
He was very accommodating to our requests such as looking for good dates for us, coordinating the transport of the flowers to the cemetery after the crematorium, helping us test the slideshow on their AV system. I've had compliments by friends and relatives on how well the service was done.
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Hours
Good to know
- accepts debit cards
Location
1835 East Hastings Street, Vancouver, BC V5L 1T3
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