Gillian Wong, the Funeral Director, is definitely someone you want to find at times when your family is going through the most difficult time of your life - the passing of your love one. She always thinks from the family’s perspective. She is like our “Guardian Angel” for our family. Without her, we wouldn’t know what our next steps would be. Thank you, Gillian! You’re so wonderful!😉
About Mount Pleasant Universal Funeral Home
Mount Pleasant Universal Funeral Home in Vancouver, British Columbia, has provided funeral and cremation services to the community for almost 100 years. The staff is dedicated to assisting families during their time of need, offering professional and compassionate guidance, care, and funeral services. The team is known for being extremely helpful, detailed, and polite, providing exceptional service and support. They handle arrangements with compassion and respect, including specific religious requirements, and proceed with remarkable dedication. Clients have emphasized the importance of finding a funeral director who understands their needs, and Mount Pleasant Universal Funeral Home has been praised for its clear communication and professionalism, helping to ease a difficult time for loved ones. Recently, clients have noted the excellent experiences they had with staff members like Tony Hicks, who was kind, caring, and compassionate, explaining everything thoroughly without trying to upsell. The preparation of loved ones for viewings has been described as incredibly lifelike, honoring their beauty. The funeral home also offers helpful services, such as preparing letters for Service Canada and providing counseling after the death, which clients have found beneficial.
Reviews
We had a very positive experience working with Mark Lam, the Funeral Director, during the entire funeral arrangement process. He was incredibly kind, approachable, and always easy to reach whenever we had questions. He explained every step and detail clearly, and answered all of our questions with great professionalism and patience.
From the very beginning to the end of the process, Mark was attentive, organized, and genuinely caring. What stood out to us most was that he would even send us small reminders about things that were not necessarily part of his responsibilities, which we really appreciated during such a difficult and overwhelming time.
We are very grateful… read full review
On behalf of my family, I wanted to express our sincere gratitude and appreciation to Tony and the entire team at Mount Pleasant Funeral Home; from the front desk to the limo driver and everyone in between. I really can’t say enough. Throughout all the preparations, Tony was very warm, compassionate understanding, sympathetic and respectful-and helped us navigate through an extremely difficult time. He treats you more like family than just a customer and goes the extra mile. I would definitely recommend Mount Pleasant funeral home.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
306 East 11th Avenue, Vancouver, BC V5T 2C6
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