Skip to main content
BestProsInTown

LifeLabs Medical Laboratory Services

2.8 169 reviews
Medical Labs, Medical Clinics
Overall rating
2.8
out of 5
169 reviews
5 star 36%
4 star 5%
3 star 6%
2 star 8%
1 star 45%

About LifeLabs Medical Laboratory Services

LifeLabs Medical Laboratory Services is a trusted partner committed to empowering a healthier community. They provide caring, efficient, reliable, and high-quality services throughout the testing process, from collection to reporting. The staff are described as accommodating and kind, with one patient highlighting the "softest hands and the smoothest blood drawn" they have ever experienced.

Customers appreciate the friendly and highly trained staff, who offer a pleasant and professional experience. While the location can get incredibly busy, especially in the morning, the overall service and care provided by LifeLabs remain highly valued by the community they serve. One customer noted that even without an appointment, they experienced a quick service time of less than 30 minutes. However, some customers mentioned confusion regarding registration procedures, suggesting that clearer communication or posted instructions could help reduce misunderstandings. Overall, patients commend the professionalism, efficiency, and kindness of the staff, with one noting their understanding and soothing approach during a difficult personal situation.

Sep 2026
2.0
Told the nurse people always have a hard time finding my veins, she didn’t do anything differently. Tells me I need to drink water to see the veins but doesn’t give me water at all. Tries my right arm and as I told her nothing comes out. She keeps pushing the needle to get something and she takes it out finally. She sees me lean back in the chair and I think thats when I think she got scared I might faint and therefore meddle with her goal of getting me out of that chair as soon as possible (it’s the system I know).

She checks out my left arm and tells me: This one’s even worse. I then ask her if I could come at a later time after having drunk water or waited… read full review
Sep 2026
5.0
Was told there would be a 2 hour wait. They were able to see me in 2.5 hours given I was a walk in. Giving a 5 star review for their friendly staff. But whoever manages this place, staff more employees to keep up with the crazy volume of patients. Poor staff are biting off more than they can chew. Hope things get easier for life lab staff, good people.
Aug 2026
5.0
I came in as a walk-in- about an hour wait which I was really impressed with. There was around 20-30 patients in the queue, and about 5 folks working to get patients through. Friendly staff who are supportive of each other; there was an incident of someone getting pretty angry at them, but they handled it much better than I would have, so good on them!
Photos of LifeLabs Medical Laboratory Services, 4980 Kingsway Suite 201,  Burnaby
All 19 photos

Hours

Monday 6:30AM - 5PM
Tuesday 6:30AM - 5PM
Wednesday 6:30AM - 5PM
Thursday 6:30AM - 5PM
Friday 6:30AM - 5PM
Saturday 6:30AM - 2:30PM
Sunday 7AM - 12PM

Location

4980 Kingsway Suite 201, Burnaby, BC V5H 2E5

More Local Businesses in Burnaby

You May Also Like

Stories and guides from BestProsInTown.

For local businesses

Is this your business?

Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.

Write a review

LifeLabs Medical Laboratory Services · 4980 Kingsway Suite 201, Burnaby, BC V5H 2E5

Your rating *

Write what you would want to read before calling. Please leave out contact details.

Photos optional

Add a photo

LifeLabs Medical Laboratory Services

Photos of the work, the vehicle or the premises. They appear on the profile once reviewed.

Call Directions Website