Has to be one of the worst labs in the area. Occasionally you'll get a pragmatic lab patient tech but generally well understaffed. reservations fall behind. Must book a month in advance to get any date. You can walk in but you'll wait at least an hour. It's also not a very large lab but very popular due to being surrounded by condos. Today the washroom was broken.
About LifeLabs Medical Laboratory Services
LifeLabs Medical Laboratory Services is dedicated to providing high-quality healthcare services. They are known for their caring and efficient staff who work hard to make the testing process as smooth as possible. Patients appreciate the appointment-only system at this location, which ensures timely service and minimizes waiting times.
Many customers highlight the friendly and helpful nature of the staff, who are willing to accommodate individual needs. Recent reviews emphasize the kind and quick service, with some patients noting a very fast wait time even during busy hours. One customer shared a positive experience with bloodwork, mentioning how gentle and empathetic the staff were, helping to ease fears around needles. LifeLabs continues to invest in technology to improve the delivery of healthcare services and remains a trusted place for many.
Reviews
I had a positive experience overall. The staff were polite, and the building and office were clean and neat. It was not busy, so service was efficient. My only suggestion is to improve the signage and location information, as it took me a while to find the office on my first visit.
First time at this location, glad I chose to come here. Like some people, my veins are hard to find. I was a bit cautious this time as for my last visit at another location, I had three nurses swap and struggle to figure out where to draw from, puncturing the same area thrice finally drawing from back of my palm. Kudos to the one who helped me today, I couldn't get the name but she wears a headscarf. I let her know my concern and made her aware about my previous time. She thanked me for letting her know and under a minute or two it was done. Quite on contrary to my earlier experience, she was composed, acknowledged my fear and it was painless. Front staff was nice as… read full review
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Hours
Location
4250 Kingsway Suite 210, Burnaby, BC V5H 4T7
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