Damage Restoration near Rainbow City

“A tornado came through and knocked a 100 foot tree across our house tearing a very large hole in one of our bedrooms that my family members were sleeping in and other smaller holes along the backside of the house. Rain continued to pour in for several hours causing quite a stressful situation. We called Servepro and Dennis was out out here quickly. He was very patient, very compassionate and extremely thorough. He has this ability to stay calm and calm others as well. We felt so blessed to have Dennis work with us. He was very communicative and always kept us up to date on the remediation process. He and Mel did a great and thorough job of cleaning up the area and getting teams there to dry up the flooded areas. The whole Servepro team were responsive and great to work with!“

“We recently had a fire in our garage that was devastating. The fire was contained to the garage but the smoke and soot infiltrated the entire house. We were in shock having never experienced something like this. The next day as we were surveying the damage a lady walked up and introduced herself (Theresa with ProClean). She explained what they could do for us in helping us get our home and lives back to normal. What a huge blessing that was. Let me tell you something. They not only delivered on their promise but went above and beyond. We next met Anthony and Lachelle and they explained the entire process in a manner that brought confidence and calm to an otherwise chaotic situation They came in and went to work like a well oiled machine. The ladies (Lachelle, Nery and Jeana) hit the ground running sorting through (salvageable or not) the mess, documenting and packing what could possibly be salvaged. The guys (Mark, Alex, Juan, Colton, Will, Michael, Brett and Elli) were amazing as well. They immediately went to work demolishing and removing any and all areas/materials damaged by the fire/smoke/soot with precision and care. Every one of the employees were kind, genuinely caring, courteous and really did their absolute best. We couldn't be more pleased and HIGHLY RECOMMEND ProClean. They are top notch and second to no one in the industry.“

“Tre did a fantastic job at my office! Getting an estimate and scheduling an appointment was super easy. Highly recommend for future services.“

“I discovered water damage in my kitchen in late October and called RestorationPro immediately. Fred Griffith answered my call personally and sent his team out right away. Everyone was professional, knowledgeable, and explained everything in terms I could understand. They deployed professional-grade equipment and came back repeatedly to monitor moisture levels and check on progress. Fred stayed in constant communication with me through phone calls and texts, even when he was monitoring from his office.
What impressed me most was their attention to detail and communication. They documented everything thoroughly with photos and moisture readings, and went out of their way to communicate with my insurance carrier throughout the process. The quality of their equipment and the professionalism of their staff exceeded my expectations.
I would absolutely use RestorationPro again and will be referring them to friends and family without hesitation. Thank you Fred, Jonathan, and Laureano for your excellent work and outstanding customer service.
Katy Watters
Gadsden, AL“