About ProClean Services
ProClean Services is a restoration company located in Rainbow City, Alabama, specializing in reviving properties affected by water, fire, and other unforeseen events. Their team of professionals tackles everything from initial damage assessment and mitigation to complete reconstruction, utilizing advanced equipment and industry-proven techniques. The company is dedicated to restoring properties to their pre-disaster state, offering peace of mind during challenging times. Customers have praised the company's professionalism, responsiveness, and trustworthiness. They have been described as skilled, polite, and easy to work with, arriving promptly and leaving no mess behind. ProClean Services is known for their thorough diagnosis and consideration of the least expensive route to achieve the desired drying goal, rather than immediately opting for the most expensive solution. Customers have expressed gratitude for the company's transparent and honest approach, and they have no hesitation in recommending the company to their friends and family. The ProClean team has been described as going "above and beyond" to take care of customers and their homes, restoring them to pre-disaster condition within a short timeframe. Customers have been impressed with the team's professionalism, knowledge, and kindness, as well as their ability to keep clients informed throughout the process. The company's pricing has also been noted as competitive, beating out other providers.
We recently had a fire in our garage that was devastating. The fire was contained to the garage but the smoke and soot infiltrated the entire house. We were in shock having never experienced something like this. The next day as we were surveying the damage a lady walked up and introduced herself (Theresa with ProClean). She explained what they could do for us in helping us get our home and lives back to normal. What a huge blessing that was. Let me tell you something. They not only delivered on their promise but went above and beyond. We next met Anthony and Lachelle and they explained the entire process in a manner that brought confidence and calm to an otherwise chaotic situation They came in and went to work like a well oiled machine. The ladies (Lachelle, Nery and Jeana) hit the ground running sorting through (salvageable or not) the mess, documenting and packing what could possibly be salvaged. The guys (Mark, Alex, Juan, Colton, Will, Michael, Brett and Elli) were amazing as well. They immediately went to work demolishing and removing any and all areas/materials damaged by the fire/smoke/soot with precision and care. Every one of the employees were kind, genuinely caring, courteous and really did their absolute best. We couldn't be more pleased and HIGHLY RECOMMEND ProClean. They are top notch and second to no one in the industry.
Sam and Zach were amazing. They took great care of our house from the beginning when we had a fire until they delivered our belongings back after being cleaned and stored. They are very professional and caring! We appreciate everything they did for us. Excellent company!!
I can not brag enough about the service we received from Zack Lancaster at proclean services! We recently had a pipe bust and water damage. Long story short allstate(not impressed at all with them) denied our claim sending me into a total panic. I called proclean based on 5 star Google reviews. They acted quickly so the damage was minimal. Zack eased my anxiety and explained everything step by step and negotiated with my insurance company. After Zack talked to the adjuster and sent his findings, allstate approved my claim. He and his team were honest reliable and do exactly what they say. Zack kept me updated with text and emails he exchanged with the insurance adjuster. It took so much stress off of me. I can't say enough great things about proclean. I don't wish this disaster on anyone but if it happens..hands down proclean is who to call. To add to this ...their prices are very fair and we would have used them even if insurance hadn't come through!