About Heating & Cooling
Heating & Cooling, located in Waukesha, WI, is a top choice for HVAC, heating, and air conditioning services. The business is known for its expert team that provides reliable and efficient solutions for both installation and repair needs. Customers have praised the technicians for their straightforward approach and ability to diagnose issues quickly. One technician impressed clients by cleaning coils and adjusting refrigerant levels to resolve a cooling problem in under an hour, saving time and costs. Another technician swiftly identified faulty thermostat wiring and completed the repair efficiently. The company also stands out for its installation services, with clients noting that new AC units were installed efficiently, although there were occasional delays in parts availability. Customers appreciated clear communication throughout the process, which helped build confidence in the work being done. Overall, Heating & Cooling has received high recommendations for their professionalism, expertise, and the noticeable improvement in home comfort after their services.
The issue turned out to be a clogged drain line, which was quickly resolved by flushing it with a pressurized tool during their routine maintenance visit. Having previously encountered service delays with another contractor, I was relieved when this technician wrapped up in about 90 minutes and explained each step taken.
Given my past issues with contractors, I was prepared for complications, but the technician arrived promptly and finished the HVAC maintenance in just under an hour, explaining that most components were in good shape except for a worn-out filter which he replaced. His straightforward approach and clear communication left me feeling assured about the work done.
The air conditioner wasn't cooling properly, so the technician replaced a faulty capacitor and had it running efficiently again within an hour. This was our second time using their service, and both times they've resolved the issue promptly.