About VISION MART
Reviews for VISION MART
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 5PM
Saturday: 10AM - 1PM
Sunday: Closed
Vision Mart provides a mixed customer experience. While some customers have reported poor service from the support staff, citing rudeness and a lack of people skills, others have had positive interactions with the staff and praised their professionalism. The doctor appears to be well-regarded, and some customers have been satisfied with the prices and service they received. Overall, Vision Mart's quality of care and customer service is inconsistent, but some customers have had positive experiences with the business.
I am grateful for the great customer service I received at this location. Arlette went above and beyond to help me solve a problem. All the ladies are very personable, helpful, and respectful. I had a very good experience.
While this is generally a great place there is a bad employee here who is very rude & has an unhelpful spirit. Her name is Maritza. She acts like she doesn’t speak Spanish & has turned customers away for not having a physical copy of their insurance card although electronic copies are accepted per their own policies posted inside their office. On the upside there is a great employee named Aurelia I believe who is so kind & professional. Total opposite to Maritza. As far as the doctor goes. She’s so professional & sweet. The problem at this store is there aren’t name brands for glasses. That’s why I gave a 4 star but overall a good place .
Your staff could take the time to fit the glasses to a persons crooked face.
I have been here 3 times and in my last appointment
Also one of the ladies in front was downright rude, when I asked prices for glasses not under my insurance plan. "I told you where the ones covered by your insurance are" and I was quickly embarrassed and grabbed a frame that is not what I would choose also gets stuck in my hair when I use reading glasses and I am upset about that. Otherwise the past visits were great.