About Kelsey Rickels, OD

Kelsey Rickels, OD, is known for her detailed explanations and thorough care during visits. Patients feel confident in her ability to meet their medical needs, appreciating her kind and professional demeanor. The staff is friendly and effective in explaining processes, contributing to a positive experience. Many long-term patients commend her knowledge and personal approach. While appointments run on time and the staff is praised, some visitors note that parking can be challenging due to limited spaces. Overall, Dr. Rickels provides excellent service and a welcoming atmosphere for her patients.

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Reviews for Kelsey Rickels, OD

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  • Aug 2026

    Dr. Rickels was professional and provided a thorough eye exam. She was patient when I struggled reading charts. I was told the reason for each exam, the implications of the respective results, and my questions were clearly answered. She suggested an initial plan along with a contingency plan. She also provided a longer term perspective.

    Her Assistant (unfortunately, her name escapes me) guided me thru the in-take and each exam she conducted. She was very professional and cheerful throughout the process.

  • Jul 2026

    Extremely impressed with the knowledge and great insight into my eye infection including her friendly nature. With her guidance and treatment I was able to get a solid afternoon nap to awake painless after two days of difficulty. Yay!!! Thank you Kelsey!!

  • Jul 2026

    It was a huge relief to be scheduled just the previous day with an emergent concern. I met Dr. Rickels for the first time and both she and her assistant were amazing! Everyone starting from the receptionist was Professional and thorough. I was taken in on time and left wiser, relieved and grateful. I feel confident that should my regular doctor be unavailable there is no reason to fret! I feel glad to have a plan for my eye situation to be on the mend soon!

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed

Location

2880 University Ave, Madison

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