I had my furnace serviced a few weeks ago and the technician David discovered that the drain line wasn’t working properly. David scheduled a time to come back and fix the issue and tested it out to make sure it was working properly. David did a great job of communicating the issues and fixes and was very polite.
About Apex Air
Apex Air is a local, licensed HVAC contractor serving Vancouver WA, Battle Ground, Ridgefield, La Center, WA, and the Portland, Oregon metro area. They provide a full range of heating and air conditioning services, including installations, replacements, maintenance, and repairs for both residential and commercial properties. Apex Air offers a variety of products such as gas furnaces, air conditioners, heat pumps, thermostats, air filters, and UV light air cleaners. They service all major brands and are a local provider of Bryant products. Customers praise Apex Air for their professional and communicative technicians who arrive on time and explain services clearly. Clients have highlighted the technicians' expertise in various HVAC systems, including furnaces and heat pumps. The company is also commended for its transparent pricing, efficient scheduling, and commitment to customer satisfaction. Apex Air takes the time to address concerns, provide helpful suggestions, and ensure complete customer understanding. Many customers also appreciate the thorough explanations about new technology and the effort made to ensure comfort and happiness with the service. Customers highly recommend Apex Air, particularly for new systems and heat pumps. Technicians like Brandon and Miguel are noted for their amazing ideas to improve airflow and for providing great options respectful of budget. The installation crew is described as fantastic, diligent, and kindly responsive to questions and concerns, ensuring new thermostats are working and connected. The new furnace and heat pump are working beautifully and quietly, making customers very happy with their choice. Apex Air's team is skilled, dependable, and committed, with technicians like Miguel exemplifying this standard by quickly diagnosing problems, explaining issues, and resolving them efficiently, even making house calls late in the evening. Customers are extremely satisfied with their service and will absolutely turn to Apex Air for future HVAC needs. From the initial visit to get an estimate to the installation and post-installation walk-through, everything was perfect, with technicians showing up on time, being courteous and clean.
Reviews
I own a commercial building and was having issues with an AC unit installed by Apex several years earlier. They responded quickly and sent a technician to check on the problem. They determined there was a major problem with the unit and were able to get a full warranty replacement of the unit, which was installed a few days later. Roberto, the original technician, and Bob and Kevin, the men sent to replace the unit were absolutely professional, courteous, on time and did a great job. Chrissy was stellar on the phone and I don't have enough good words to say about them. I would definitely use them again.
My compressor has been sounding like a plane taking off for several months, another company told me it was normal (without even taking any pieces off to review). Decided to get a 2nd opinion. Apex was able to get me scheduled in about 48 hours for a diagnostic appt. David Fernandez was prompt. Super polite and considerate of my home. He spent a good amount of time checking the system and discussing with office. Bummer for me it ended that I needed a new compressor but happy to not feel that I was being gaslit any longer. David was very thorough and provided me a good amount of information in a way that I could understand it. I have accepted the estimate (compressor is… read full review
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
Location
18004 Northeast 72nd Avenue, Vancouver, WA 98686
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