About Apex Air
Apex Air is a local, licensed HVAC contractor serving Vancouver WA, Battle Ground, Ridgefield, La Center, WA, and the Portland, Oregon metro area. They provide a full range of heating and air conditioning services, including installations, replacements, maintenance, and repairs for both residential and commercial properties. Apex Air offers a variety of products such as gas furnaces, air conditioners, heat pumps, thermostats, air filters, and UV light air cleaners. They service all major brands and are a local provider of Bryant products. Customers praise Apex Air for their professional and communicative technicians who arrive on time and explain services clearly. Clients have highlighted the technicians' expertise in various HVAC systems, including furnaces and heat pumps. The company is also commended for its transparent pricing, efficient scheduling, and commitment to customer satisfaction. Apex Air takes the time to address concerns, provide helpful suggestions, and ensure complete customer understanding. Many customers also appreciate the thorough explanations about new technology and the effort made to ensure comfort and happiness with the service. Customers highly recommend Apex Air, particularly for new systems and heat pumps. Technicians like Brandon and Miguel are noted for their amazing ideas to improve airflow and for providing great options respectful of budget. The installation crew is described as fantastic, diligent, and kindly responsive to questions and concerns, ensuring new thermostats are working and connected. The new furnace and heat pump are working beautifully and quietly, making customers very happy with their choice. Apex Air's team is skilled, dependable, and committed, with technicians like Miguel exemplifying this standard by quickly diagnosing problems, explaining issues, and resolving them efficiently, even making house calls late in the evening. Customers are extremely satisfied with their service and will absolutely turn to Apex Air for future HVAC needs. From the initial visit to get an estimate to the installation and post-installation walk-through, everything was perfect, with technicians showing up on time, being courteous and clean.
My compressor has been sounding like a plane taking off for several months, another company told me it was normal (without even taking any pieces off to review). Decided to get a 2nd opinion. Apex was able to get me scheduled in about 48 hours for a diagnostic appt. David Fernandez was prompt. Super polite and considerate of my home. He spent a good amount of time checking the system and discussing with office. Bummer for me it ended that I needed a new compressor but happy to not feel that I was being gaslit any longer. David was very thorough and provided me a good amount of information in a way that I could understand it. I have accepted the estimate (compressor is...read full review
David is so kind and thorough. Did annual maintenance check on my furnace and heat pump. Everything running smooth but noticed a cover was missing on a valve. Said he'd look for one at the shop and stop by if he found it. Fully expected to not see him again. The next morning I received a call saying that David may have found a spare and could he stop by at the end of the day. What a fantastic surprise and wonderful customer service. That kind of service earns a lifelong customer! Thank you!
Apex Air saved me so much hassle! After another company quoted me 8k+, damaged my already failing unit, and had me stressed beyond belief… apex came in and helped identify the real problem, get the warrenty straightened out, and repaired the problems for only 1/3 the cost of the first company. Not to mention left with me feeling confident in their work and EXTREMELY GRATEFUL. I am following up with Apex to continue annual maintenance due to their honest and hard working team. Thank you!!