Narrows Heating finished a complete replacement of our ductless heating and cooling system with a new Mitsubishi 5–head unit. Chris was wonderful to work with on educating us on various options. Dan and the installation team were fast, efficient and very friendly. The new unit is so much quieter than the old system and now provides us with much more flexibility in five different zones. All controlled with an app or with remotes. We’ve used Narrows Heating for years and really appreciate the continued service from a locally owned business. Thank you again!
About Narrows Heating & Air Conditioning
Narrows Heating & Air Conditioning, Inc., established in 1975, is a family-run business dedicated to providing residential and commercial heating and air conditioning solutions. Known for excellent service at fair prices, Narrows has built a strong reputation for its knowledgeable staff and commitment to customer satisfaction. Clients have shared positive experiences with the installation of energy-efficient heat pumps and ductless systems. The team is recognized for their professionalism, promptness, and attention to detail. They take the time to answer questions and ensure that installations align with customer preferences while adhering to codes.
Customers appreciate the honest advice and straightforward approach, noting that the pricing is competitive compared to other estimates. For instance, one client praised the installation of a central heat pump system done in under two days, highlighting significant savings on energy costs. Another client, who has been with Narrows for over two decades, valued their understanding of unique heating challenges and the development of a comfortable plan for their home. The crew is often commended for their great work, clear explanations, and efficient service. Overall, Narrows Heating & Air Conditioning is committed to enhancing quality of life through reliable HVAC solutions and exceptional client experiences.
Reviews
Narrows Team was skilled, neat, attentive, and efficient. Chris' recommendations were insightful and helpful. The system seems great - just three weeks in - and the price was reasonable. I'm a fan.
Narrows replaced our heat only gas-powered HVAC with a heat & cooling electric HVAC system. It’s the best money we have ever spent on the house.
The price was very reasonable, narrows communicated extremely well, and all of their employees were professional. I’d recommend working with them to anyone in need of HVAC work!
Photos

Hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
5121 South Burlington Way, Tacoma, WA 98409
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