EvergreenHealth Urgent Care - Redmond

Oct 2023

I have never had this kind of problem in my past hospital visiting in the US. I have been moved around from Wisconsin to California, DC, and even Tennessee. This is the first time doctors and nurses have treated patients to cheat to go to ER without them knowing it. And charge it. Below is the written notice I sent.On June 20th, I went to Evergreen Urgent care at Redmond for my minor pain on my right side lower abdominal area. The pain had been there for several days, so I wanted to confirm that is not a serious problem. I called physicians  to make an appointment, but the nurse told me to go to the urgent care just in case because the appointment was 3 weeks later.So...read full review

Aug 2023

My dad came here for an eye infection, in and out. He had a great experience. I think there are busy times and wait times and having some patience is needed.Now for my experience as a patient, I came in because I tripped and fell and was experiencing knee pain. I spent more time with the MA explaining my issue than I did with the PA. The PA did no physical examination of my knee. They did request X-rays, and I was taken to get them done. Waited 20 minutes and the receptionist for the X-ray team saw I was waiting and said there was no request for me. I went back to the urgent care reception and told them I was going to pass on the X-ray and just get them when I...read full review

Jan 2023

Service was great. But the Evergreen billing / coding department is a mess. In March, we took my 1 year old son in with a potential concussion. Staff was great, friendly and very helpful. CAT Scan + X-Ray both done on site and got results back quickly.Get the bill back and the X-Ray is fully covered but the CAT Scan is $750+. My insurance covers diagnostic testing 100% even before deductible. Apparently the CAT Scan machine is part of the Evergreen Emergency Room...not their urgent care. So it was billed as emergency room instead of Urgent Care. No heads up before the test. We came to urgent care specifically because the ER would be more expensive. Same company and same...read full review