Willows Eye Care provides a contrasting experience for some customers. In the past, appointments were rushed, with doctors barely speaking and being in and out quickly. However, today's visit was a positive one, with a doctor who was thorough, kind, and explained the patient's condition and treatment options in detail. This doctor also helped the patient pick out suitable glasses, despite them being quite expensive. The reception staff is friendly and helpful. Dr. Chung, in particular, has received high praise for being kind, caring, diligent, and knowledgeable. He provides excellent customer service, making patients feel comfortable and at ease during their visit. Willows Eye Care seems to have the potential to provide top-notch eye care, but past experiences may vary.
My daughter was told at Lens crafter at the Southhill mall she had Karatoconus and that she will need eye glasses and to take nightly drops of atropine. I already felt this was a scam so we booked for a second opinion. So we went here. The Doctor seems nice and knowledgeable. But also able to explain in terms that will help you understand the reasoning for glasses. As for frame prices yes there ridiculously expensive. But the care and kindness of this clinic is great.
I've been going to willow eye care for years, and not only do I feel like their family but they have always done wonderful with caring for my eyes. I got my first contact fitting today, and not only was I given patience, clear instruction, but also the time to try and practice by myself. I constantly feel the care from everyone and my family also loves them.
Switched over a few years ago for my daughter and ended up switching for myself and my husband, Staff has always been helpful and friendly and extremely knowledgeable. I have several medical issues and they have been very accommodating and upfront with costs, I couldn't ask for a better place to go!
13909 Meridian East Ste A3, Puyallup, WA 98373
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