About Willows Eye Care
Willows Eye Care provides a contrasting experience for some customers. In the past, appointments were rushed, with doctors barely speaking and being in and out quickly. However, today's visit was a positive one, with a doctor who was thorough, kind, and explained the patient's condition and treatment options in detail. This doctor also helped the patient pick out suitable glasses, despite them being quite expensive. The reception staff is friendly and helpful. Dr. Chung, in particular, has received high praise for being kind, caring, diligent, and knowledgeable. He provides excellent customer service, making patients feel comfortable and at ease during their visit. Willows Eye Care seems to have the potential to provide top-notch eye care, but past experiences may vary.
I went there pre-covid and did not have a good experience. The Dr. rushed my appt, barely said 2 words and was gone in less than 10 minutes. I don't know the name of the Dr back then or the one we had today. They do not introduce themselves. I think it was the same one but I can't say for sure. Anyway, totally different experience today. He was thorough and explained what was going on with my son. My son is almost completely blind in his right eye and 20/30 in his left. He gave me advice on vision therapy and explained there was still hope for my son's vision. He was very kind and helped us pick glasses that were appropriate for him. It was pretty spendy $650 because...read full review
The Dr is okay, but the receptionist lady is so rule , she try the way to get your insurance or you own money…. Very unprofessional!!!
Would not recommend to go there wasted your time
Dr. Chung is kind, caring, diligent, and very knowledgeable. He was thorough with my exam and shared health advice that is normally not shared by an optometrist. I've been seeing him for 3 years now and have referred several family members and friends.