As I was waiting in line, one of the cashiers, I believe her name is Alondra, was on the store phone which is not a huge deal, she called for a manager, so I thought she was going to ring me up, instead she was just standing there while another associate was clocking in, not greeting me or telling me she’d be right with me, a couple seconds later another customer came to the line to stand behind me and Alondra then decided to speak to her which makes me believe they’re friends, then proceeded to ask the other associate to ring me out so that Alondra can check out her friend, still not saying anything to me, then she tells her friend to come up to her register while… read full review
About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a vast range of products from over 500 brands, including exclusives and its own collection. The store provides a wide selection of products, including vegan, clean ingredient, and cruelty-free options, as well as sustainable packaging and community-impact choices. The Salon at Ulta Beauty offers various services, including hair, skin, makeup, brow, and ear piercing services, with the option to book an appointment online or walk-in. Customers praise the store's fast and knowledgeable service, with staff willing to help with product exchanges and providing personalized matching services.
Reviews
I usually have no problem shopping at this location and it is the one I go to often. But yesterday I went to browse around with my friend. I got asked if I needed help and I didn’t need any (very nicely), so the worker then left me alone. Another lady, I didn’t get her name but she was much older, (who I’m sure heard me decline the help) asked me the same question. I declined again and began to search some blushes on my wrist. But I noticed she was still standing there watching me. Her arms crossed. I felt very judged. Since I am a colored person and a teenager I felt very profiled and not respected. I didn’t come in with a purse or anything that would make me… read full review
Cortney, is the best! I went in to get a new foundation shade, she not only tested the shade for me, but went out of her way to call Richland Ulta to make sure they held it for me since they were out here. She went above and beyond to help me and I really appreciate her.
Photos

Hours
Good to know
- offers same-day delivery
- walk-ins welcome
- private lot parking
Location
1232 North Columbia Center Boulevard, Kennewick, WA 99336
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