About UW Medicine Urgent Care at Federal Way
UW Medicine Urgent Care at Federal Way provides open and safe same-day care for patients dealing with illnesses, injuries, or new COVID-19 symptoms. These symptoms include cough, shortness of breath, fever, fatigue, chills, headache, muscle aches, sore throat, loss of taste or smell, stuffy or runny nose, nausea, vomiting, or diarrhea. Patients can easily get in line or walk in for care. The clinic is staffed by professional personnel who ensure easy check-in. Patients have reported positive experiences with many staff members, including the friendly phlebotomists, Jenn and Kirsten, who provided a great experience during blood work. The lab technician is also noted for being amazing, friendly, and professional, making patients feel at ease during blood draws. Many reviews highlight the kindness and caring nature of the medical staff, with patients stating they feel heard and respected. PA Alexander Huelskamp has been recognized for his exceptional care, especially during busy times. The reception desk staff and security team have also received praise for their positive attitudes, making the check-in process smooth. Overall, the dedication and compassion of the team contribute to a reassuring experience for patients seeking urgent care.
Amazing group of professionals who were compassionate, highly competent and efficient. My nurse, Emerson, was particularly helpful. Testing was done on site and an appropriate treatment plan was made by Dr. Fang in consultation with my surgeon who was also impressed with Dr. Fang. The facility is clean and well-equipped. You can also make an appointment in advance which reduces your wait time. Highly recommend.
While most of the UW system has been unprofessional and severely lacking with patient care, this clinic stands out. I have mainly been here for primary care, so I can't speak to the urgent care department. Dr. Li is fantastic and actually takes the time to listen and has a conversation with his patients so that he can provide the best care for his individual patients. He hasn't talked over me or my husband when we ask questions and doesn't talk down to us, like most of the other providers in UW have. I highly recommend Dr. Li and recommend this clinic for care of you are in the UW system.
The visit was smooth and the wait time was less than 5-10 mins both in the lobby and the patient room. The provider(Megan Merrit) was very caring, knowledgeable and professional. Overall the experience was very positive.