MultiCare Indigo Urgent Care in Federal Way is recognized for its friendly and professional staff. Visitors enjoy the nice facility, with warm music in the lobby and comfortable seating. The receptionists are noted for being quick and efficient, both over the phone and in person. The nurses and doctors are described as attentive, knowledgeable, and personable. Reviewers highlight the efficient system for serving walk-in clients, which is compared to a restaurant experience where patients are notified about their appointment time. Extra touches, like offering tea and snacks, add to the welcoming atmosphere. Overall, patients feel well taken care of and recommend this clinic for urgent care needs, noting that it is a happy place despite being an urgent care setting.
My 1st time in, arrived as a walk-in with no insurance, but appreciated the option provided to pay cash for the visit. The place was spotless and staff were all knowledgeable and friendly. Dr. Samwel Mbua was awesome and got me all set up on the required prescription and even discovered an underlying Hypertension disorder and began me on a preliminary prescription treatment plan until my company's Insurance kicks in. Honestly, if I had my preference, he would be my selective for primary physician
A well deserved 5⭐'s, and I never like anybody!! Just saying.😭😭😭
Sep 2026
5.0★★★★★
Staff was friendly and caring. ARNP was helpful and very informative during appt. Great jib. Thank you all
