Burlington Eye Care Center

Dec 2023

I’ll start the review by saying that Dr Powell is an excellent eye doctor and I wouldn’t hesitate to go to him. He was also excellent with my 7 year old daughter. With that being said his front receptionist is a nightmare to work with. In fact, she is the reason I left. She is always rude, clueless, and my appointments were always messed up. I was also billed for the same $3 multiple times, and she kept mixing up my account with another family members. She also denied the release of my past prescription to my new eye doctor, which left them flabbergasted. Again, Dr. Powell is 5 stars hands down, but I can’t give this office that rating because of the front desk...read full review

Dec 2022

I had an excellent experience on all fronts - reception was a delight to work with, Dr. Powell took great care to evaluate my eyes and discuss symptoms I had been experiencing, and selecting a new frame was a breeze. I appreciate their hospitality and expertise!

Sep 2021

I can't believe any one would find Dr. Powell or any of his main staff as rude. All I can think is that the reviewer who had a poor experience was a bit confused. My main criteria for any doctor (after being qualified) is that they treat me as if I were their son/brother, etc. I.e. They give me the same care and attention and effort they would give their dearest loved ones. Dr. Powell and his assistant certainly gave me this type of care; for which I am very grateful.