About Northwest Emergency Physicians
Northwest Emergency Physicians, which includes the hospital's ER department, Cardiac Center, and other medical services, has received mixed reviews from patients. Some patients have had positive experiences, praising the doctors and nurses for their skill, compassion, and professionalism. They have noted that the hospital staff took good care of them quickly and efficiently, and were grateful for the excellent medical attention they received. However, other patients have reported negative experiences, such as disruptions during the night and lack of consideration for their situation. Despite these issues, the overall impression is that the hospital provides high-quality medical care, with some areas for improvement in patient comfort and communication. It is clear that the hospital has a dedicated team of medical professionals who are committed to providing the best possible care for their patients.
I cannot believe they sent me to collections without ever sending a bill in the first place! I pay all my bills on time and in full. How can I pay a bill if it's never presented to me? You all should be ashamed of yourselves!!!
It’s the same thing throughout this review poor billing practices they build my wrong insurance and then came after me three years later in collections when the insurance is like that’s not the way you’re supposed to bill it. These people need to get their act together if they’re gonna be doctors in physicians, they need to have a reputable History. This is not a reputable history and I’ll never go to Cadillac urgent care or see these physicians ever again.
I went to KADLEC Freestanding Emergency Room in Kennewick WA, which the billing was tied to this LLC.
You charged me $369 for an emergency room visit, back in October 2023, and denied my state insurance (which covers emergency room visits).
Customer service told me multiple times throughout the year that they filed a claim to my insurance (they never did). They lied multiple times, claiming that I will receive an update "in 45 days". This was the same with the different employees. This all spanned 2 years. The last one told me that it is not their job to file a claim and that I needed to reach through my insurance, not them.
Just today I reached out...read full review