Primary Care | Kaiser Permanente Factoria Medical Center

Medical Clinics, Diagnostic Services
13451 SE 36th St, Bellevue, WA 98006

About Primary Care | Kaiser Permanente Factoria Medical Center

Primary Care | Kaiser Permanente Factoria Medical Center is a healthcare facility that provides a positive and efficient experience for its patients. The staff is friendly and works diligently, ensuring that test results are promptly available through the Kaiser portal. While the check-in process could be clearer, with some confusion around the self-check-in kiosks, the overall experience is satisfactory. Patients appreciate the orderly manner of making appointments and the convenience of having all services in-house. Despite some long wait times, the doctors are described as efficient and thorough. The facility also offers ample parking, making it accessible for patients. Overall, the Primary Care | Kaiser Permanente Factoria Medical Center is seen as a reliable and competent healthcare provider.

Reviews for Primary Care | Kaiser Permanente Factoria Medical Center

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  • Mar 2024

    Went here recently for an exam and some blood tests and had an overall positive experience. All staff was friendly and worked efficiently. I even got the results from the tests posted to my Kaiser portal within a few hours. The only thing was that when I came in it wasn't really clear if the self check-in kiosks were working/available, so everyone just of stood in line for the receptionists. Not a big deal and the line went quickly, but some clearer signage of where we are supposed to go initially would be helpful.

  • Jan 2024

    Every appointment, pharmacy visit, customer care call, and in-person interaction with each person employed by Kaiser Permanente has been genuinely uplifting. All cells matter With Gratitude, ©

  • Apr 2023

    It's a health care system not too many are fond of. I don't mind the orderly manner in which you check in and make appointments. Haven't had Kaiser in years but am happy to have it again. Not a fan of going to to the doctors unless absolutely necessary. The first visit here was as expected. Kiosk check in for appointment and a clean large waiting room. I had to wait quite long and nearly left because of it. When the doctor finally arrived she was extremely efficient and ordered many tests. Good news, everything is in house. I'm not unhappy with this facility. Plenty of parking outside too. Stay well everyone!

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accepts credit cards accepts insurance

Location

13451 SE 36th St, Bellevue

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