Reviews for Guy Smith Heating, Cooling & Plumbing
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4.8/5 BBB: A+ Nextdoor: 28 ❤️Guy Smith Heating, Cooling & Plumbing
221 Pennsylvania Ave, Virginia Beach
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David Connelly serviced my home heating and air conditioner today and did an excellent job. He was friendly and very knowledgeable about my unit and completed the inspection in a timely manner. Thank you David.
Too many of these businesses take advantage of their assumption that I don't know anything at all about home improvement, thus I become a mark.None of Guy Smith's folks ever even tried any of that. I first dealt with them for an emergency summertime system replacement. Not only did they explain exactly why the system needed to be replaced, they also explained the pros/cons of the cheapest-to-priciest options and did not pressure me into the expensive options at all. The financing was free for 5 years, which was huge to me. They weren't even pushy about their maintenance membership options (which I decided much later to subscribe to). I've gotten nothing but transparent,...read full review
First diagnosis was for a gas valve, which seemed to work while technician was on site, but the heat cut out shortly thereafter. At return visit, it was determined a new control board was also needed. Guy Smith didn't charge additional labor for the second job but only for the part.Service: HVAC system maintenance