About JCPenney Salon
At JCPenney Salon, customers can expect a high-quality hair care experience from the salon's talented and experienced stylists. The salon offers a range of services, including haircuts, coloring, styling for special occasions, keratin treatments, and natural hairstyles. Reviewers praise the stylists' expertise, with one customer noting their stylist's 25 years of experience and ability to expertly apply multiple hair colors. Customers also highlight the friendly, knowledgeable, and professional service they receive, with one reviewer stating they left the salon with a "fresh, bouncy new hairstyle" and plan to return. Whether you're looking for a haircut, color, or special event styling, the JCPenney Salon team is dedicated to helping you look and feel your best. Book a consultation today to experience the salon's exceptional service.
I decided to get my hair done at the JcPenny salon in Springfield Mall and loved my experience. My stylist name was Kenya. She was very friendly and knowledgeable. By the time I left Kenya's chair, I had a new stylist and a fresh, bouncey new hair style. Will definitely go back again.
Lines are long due to them only putting 1 cashier maybe 2 but you can have up to 4 at the counter. Sales associates are extremely rude especially downstairs. You ask a question & they send you in the wrong direction. Upstairs the staff seemed customer service friendly. The cashier name NATALIE was very polite & she even offered to get the manager. I explained to her that I didnt want to hold her line up. **The is for Ms. NATALIE** **I WILL NOT BE SHOPPING HERE AGAIN***
Absolutely Amazing Rachel Bilyeu is an amazing colorist/ stylist!! 25 years of experience!! She did an excellent job at coloring my hair exactly how I wanted with 5 different colors!!Services: Shampoo & conditioning