Vistar Eye Center

Vistar Eye Center provides services at multiple locations, including Salem and Wytheville. Patients have shared positive experiences with the doctors, particularly praising their expertise and how well they communicate. Dr. Strelow and the staff are noted for taking great care of patients during each visit and answering questions clearly. Dr. Cotter is recognized for his kindness and professionalism, while the office staff is described as prompt and courteous, always helpful in finding appointment times. Dr. Facciani in Salem is especially highlighted for making children feel comfortable during their visits. Dr. Albright in Wytheville successfully addressed a previous surgery complication, significantly improving a patient's vision. Another patient shared a positive experience with cataract surgery at the Roanoke-Salem eye care hospital, noting that Dr. Albright was professional and reassuring. However, some patients have expressed concerns about the check-in process and overall wait times. The Salem location has been noted for having unpredictable wait times, potentially requiring up to two hours. One patient mentioned feeling unwelcomed upon arrival at a Vistar location due to a lack of greeting and the staff's casual attire. Additionally, this patient experienced frustration from a scheduling error that resulted in wasted time. Despite these issues, they appreciated the center's responsiveness in accommodating them as a new patient emergency. Overall, many patients express satisfaction with the quality of eye care provided at Vistar Eye Center.