About Botetourt Mechanical Inc
Botetourt Mechanical Inc. is a highly recommended HVAC company that provides a wide range of services, including servicing, repairing, and installing all brands of air conditioning units, heat pumps, gas furnaces, air handlers, ductless mini-splits, and boilers. They also service, repair, and install gas logs. The company is led by a Master HVAC Class B contractor and a Master Gas Fitter, and they are licensed and in good standing with the DPOR of VA. Botetourt Mechanical Inc. is known for their reliable, knowledgeable, and polite service, as well as their ability to respond quickly to emergencies, even on the hottest days of the year. Customers have praised the company's communication, professionalism, and ability to get the job done efficiently.
They worked with my warranty provider to expedite my call due to us having a two week old baby and No AC on the hottest day of the year (that's when it always goes out, right?). Mike was out within 2 hours and had it running again in about an hour. Highly recommend them.
After having a lot of trouble getting someone to come service the AC in my home where my wedding would take place, home warranty dropped the ball. Assignments either were not followed up/communicated well or did not get there due to unforeseeable circumstances. Finally I received the reassignment for these guys. They proved to be reliable, knowledgeable and very polite. Would gladly work with them again.
I was worried when AHS told me that these guys were the selected group to fix my broken AC, based on the review from Steve B. My worry was unfounded. I Called on Monday, Mike came out Tuesday and it was fixed in under an hour. Office was very communicative with me for scheduling and follow-up.