About Empire Nails & Spa
Empire Nails & Spa offers a variety of nail and spa services, with mixed reviews from customers. Many appreciate the quality of services, such as pedicures and acrylic fills, noting that the results can be impressive. One customer mentioned their feet felt extremely soft after a pedicure, while another was satisfied with a lavender gel pedi and waxing services. However, there are concerns about the business practices. Some customers found the staff pushy when it came to payment methods, especially with fees for debit card transactions and preferences for cash or Cash App. Wait times and pricing can also be inconsistent, leading to frustration for some clients. While some services are highly praised, others reported issues with communication and the execution of nail designs. Overall, Empire Nails & Spa may be a good option for a pedicure or fill-in, but customers should be aware of potential challenges regarding service speed and payment practices.
The only reason I gave 2 stars is because chau is the best. As for Leo he is very unprofessional his tone of voice and attitude could be better. I gave him a tip he didn’t even say thank you. He doesn’t even give you a price break down just tells you a number I got the same service second time was higher. If you want a good pedicure check out chau. I will not be spending my money here no more though
Ms.Chou gave me a pedicure. She was very thorough and took her time. Never have a problem when I come here. I use to take my mother her for her nails to get done. After she passed away I decided to check them out for myself. Being diabetic taking care of my feet are a priority.
I hate to be lied too. He said he used the hot rocks on my legs when I was on my phone well I was still paying attention. He brought them over but didn't use them . the hot towels and the hot wax yes. He still said he did when I was on my phone he didn't use them at all. Just be honest I was gonna get my nails done but after the lie I left HOU I think his name was